Share review of Tilehurst Village Surgery

Tilehurst Village Surgery 2021-07-08 Person 1 5 0

Awful receptionists, dismissive, rude and incompetent. Unapologetic for mistakes and ask invasive questions which they have no right to ask without benefit of medical training. The Doctors and Nurses are actually very good if you are fortunate enough to actually get an appointment, sadly, they are completely let down by the worst receptionist team I have ever experienced at a Surgery. Or anywhere for that matter. If possible avoid like the plague.

Train the receptionists in basic communication and listening skills.