Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The Ilchester Surgery
2017-08-30
Person
4
5
0
30th August 2017
The Dr had time to listen and discuss medication and life style.
The Ilchester Surgery
2017-08-26
Person
3
5
0
26th August 2017
Even this easily in the morning my appts is now very late- should be 9:30- even now it's 9:50 and I haven't been called yet!
The Ilchester Surgery
2017-08-26
Person
4
5
0
26th August 2017
Had some frightening symptoms asked to be seen immediately.
Was seen within 1 hour.
Receptionist v v helpful and kind.
Denise as always helpful and informative and reassuring.
Saw GP this morning, who was also reassuring.
Feeling mush happier.
Can't praise the receptionist enough (not Jackie - who is always great - the other lady, dark haired, short) she was so kind.
Thank you (Theresa?)
No Kirsty.
The Ilchester Surgery
2017-08-26
Person
3
5
0
26th August 2017
Excellent care under previous owners.
Fear new owners put profit before patients after previous experience under Bitiecruss Health Center.
The Ilchester Surgery
2017-08-19
Person
1
5
0
19th August 2017
I should have feedback earlier, I know but recently I requested an appointment with a female GP, but found out before appointment it was a man. Phoned the surgery - grumpy receptionist changed to lady GP, arrived for appointment was still on male GP list. No apology, receptionist was sullen and uncaring, even asked me what the patient's name? Young blonde receptionist intervened and apologized for confusion and tried to get me in to see lady GP, whilst working to see GP I could hear every detail of the patient in with GP, embarrassing and could read someones notes while I was talking to receptionist.
15 August
Felt very ill at the weekend, phoned surgery.