The Callowland Surgery

Written by a patient

If you ring for an emergency appointment your asked to see a pharmacist, which ofcourse the pharmacist will say see the doctor so went through this process. Got an apppintment later on in the day considering i rang at 9am was given an appointment at 5 after having to run around and see a pharmacist. The doctor couldn't have been more hasty I appreciate it was an emergency appointment and I am grateful to have been seen but it was very rude the way the doctor didn't even let me sit down and start looking at the problem area diagnosed in 3 seconds given prescription in 5 seconds I was still talking to her and she couldn't have been more rude by totally ignoring me. Sorry I can't help you with anything else today only with the problem you called in with. Is it not better to air app problems while your there or to wait another 4 weeks before being able to even book an appointment. And not to forget as I was in the queue at reception and a girl comes from the waiting room and just starts speaking to the receptionist and the receptionist didn't even care I was first in queue. Pathetic surgery Pathetic staff all around I will surely be leaving! If you have a death wish be sure to visit the callowland surgery!

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Written by a patient

It's always easy to get an urgent appointment, although sometimes the waiting times once you arrive are lengthy. It would be helpful if you could call in advance to find out if the doctor is running behind.

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Involvement

Cleanliness

Staff

Appointment