Teams Medical Practice

Teams Medical Practice 2024-04-09 Person 2 5 0

The Surgery needs to have appointments available to those of us that work. I work for the NHS and work every day of the week, so calling at 8 o'clock in the morning during handover is no good, as well as attending an appointment day of. Need to plan to get time off to go. I also don't like a doctor asking me what they think I need or should be done. I wouldn't be there if I had a medical degree....that's why I go to the professional??

Just have appointments that we can Book, instead of this first call first serve system, for those who actually do work.

Teams Medical Practice 2024-04-06 Person 2 5 0

When you work full time it’s not ideal to have to ring every day to try and get a appointment.For example I rang at 8.o clock in the morning to be told I was in a queue I was number 6 when I got through to receptionist she said no appointments left .I think this system doesn’t work you should be able to pre book a appointment for someone that doesn’t use the doctors often it’s disappointing you can’t get a appointment.I eventually got a appointment 2 weeks later after ringing day after day has the surgery got to many patients.

I think the surgery needs to save appointments for people who are sick and need to see a doctor ,not to be told to ring in morning .

Teams Medical Practice 2024-04-05 Person 2 5 0

The surgery do not cater for people who work

The surgery needs the ability to pre-book appointments for working people. All you get told is ring on the day, that isn’t possible when at work even before they open. It needs to be corrected so a working person can get an appointment. Staff aren’t helpful with this point, other surgeries allow appointments days in advance, this one needs to do the same

Teams Medical Practice 2024-04-05 Person 5 5 0

Reception staff are lovely and the nurses are brilliant nothing is too much bother for them.

Nothing I am very happy

Teams Medical Practice 2024-04-05 Person 4 5 0

Rang 8am, line engaged. By the time I got through there was no appointments left. I was advised to ring early next morning.

Appointment system needs sorting out