Stanwell Road Surgery

95 Stanwell Road, Ashford, Middlesex, England, TW15 3EA

 

Recent Reviews

Showing reviews for the last 12 months, Show all reviews
 
Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
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Staff
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Appointment
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Written by a carer
8th July 2019

5 calls monday 08/07/2019 between 10am and 11.15 am an average of a wait between 13mins .06sec and 15mins.09sec and on all 5 calls i was first in the queue, in the end, i got fed up waiting on each call i rang for the 6th time and went for a different number to be connected to ,and success i got an answer and this is from 2 calls i had to make Friday 5 July that i could not get a simple answer to and was promised a call back on friday with the answer to my question that never happened either

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
Written by a patient
4th April 2019

Dr. Bhatia, diabetic Nurse Helen Horsley and most of the receptionist especially Yolanda. They are the only reason I am still with this Surgery.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
Written by a patient
26th February 2019

I have been seeing nurse practitioner Helen at this practice for control of peri-menopause symptoms. Her specialist knowledge and her patient care ethos are both excellent.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
Written by a patient
25th February 2019

I had originally gone to the Walk-in at Ashford Hospital and due to other medication I am on they referred me back to the surgery for perscription, as I was going home past the surgery I called in on the off chance of seeing someone. Jdauta on reception was able to speak with Helen and arranged for me to see her straight away, she then with the help of a doctor was able to help perscribe the right anti-biotics for me. It was very efficient and saved me having to come back later.


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