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Written by a carer
8th July 2019


5 calls monday 08/07/2019 between 10am and 11.15 am an average of a wait between 13mins .06sec and 15mins.09sec and on all 5 calls i was first in the queue, in the end, i got fed up waiting on each call i rang for the 6th time and went for a different number to be connected to ,and success i got an answer and this is from 2 calls i had to make Friday 5 July that i could not get a simple answer to and was promised a call back on friday with the answer to my question that never happened either

Recommend
Involvement
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Appointment