Rhoslan Surgery

4 Pwllycrochan Avenue, Colwyn Bay, Clwyd, Wales, LL29 7DA 1 2 3 4 5 30 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
1 2 3 4 5
Written by a patient
28th January 2021


I called yesterday with a Query about my medication the receptionist who answered the call was the most miserable rude individual I have encountered she seriously needs replacing I wish I would have took her name to make a formal complaint


More training ,learn to be courteous and professional.She needs replacing she is in the wrong job

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
Rating not given.
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
28th January 2021


I called yesterday with a Query about my medication the receptionist who answered the call was the most miserable rude individual I have encountered she seriously needs replacing I wish I would have took her name to make a formal complaint


More training ,learn to be courteous and professional.She needs replacing she is in the wrong job

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
Rating not given.
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
2nd December 2020


This surgery thinks it ok for you to wait 25 mins or more on the phone for a appointment


Be understanding

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
2nd December 2020


This surgery thinks it ok for you to wait 25 mins or more on the phone for a appointment


Be understanding

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a carer
11th May 2020


The receptionist I spoke to was half asleep I am wondering how she did get a job dealing with medical issues .Phoned twice in the past hour as my child is experiencing abdominal pain in the past been in hospital for this condition.I am so annoyed I am fully aware of the Coronavirus isolation this is a child I am absolutely disgusted

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5


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Resources

Short link to review Rhoslan Surgery: http://iwgc.net/ecayg