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Rhoslan Surgery
2022-12-22
Person
1
5
0
22nd December 2022
I am still waiting for my prescription after 2 weeks, the request was marked urgent by your (male) receptionist, and I was told it would take 2-3 days to arrive at the chemist for collection. 2 weeks have passed, and have been to the chemist several times. The chemist and I have made several requests for the surgery to send out the prescription.
To be told by the receptionist my request would be passed on, and it would take 72 hours, this after waiting nearly 2 weeks. I suffer from macular eye degeneration and wet eye problems and am registered as having severe eyesight problems. I also require Rosuvastatin 5mg Film-coated Tablets 1 to be taken each day for my blood pressure. These tablets are urgent to control my blood pressure, I only have less than a week. URGENT, please. I have heard all the excuses, sorry REASONS, given by the surgery reception and medical staff. PLEASE release the prescriptions ordered and prescribed by Doctors and qualified medical staff.
Suggested improvements
Far 2 many things to list.