Parson Drove Surgery

We're delighted to hear that you always have a good experience at Parson Drove Surgery. We'll be sure to pass your lovely feedback on to the nurse – it's always great to hear when our team is appreciated. Many thanks.

Thank you for your feedback! We always aim to be as flexible and responsive as possible to meet our patients' needs. Many thanks.

Thank you for your honest feedback. We appreciate you taking the time to highlight both the positives and the areas where we can improve. We're sorry to hear about your experience with the exterior signage and telephone system — your comments have been noted, and we’ll look into how we can improve both the presentation of the surgery and the efficiency of our phone queue. We're glad to hear our reception staff have made a good impression, and we’ll continue to support them so they can provide the best service possible. Many thanks

Thank you for your thoughtful and constructive feedback. We're really pleased to hear that your recent experience was positive — from booking your appointment quickly to feeling listened to and cared for by the GP. We're also glad the cleanliness of the surgery met your expectations. We understand your point about consistency and how frustrating it can be when you’re not initially booked with the right professional. We’re always working to improve how we match patients to the most appropriate clinician the first time, and your feedback will help us continue refining that process. Thank you again for taking the time to share your experience.

Thank you so much for your kind words. We're really pleased to hear that you've had positive experiences with Parsons Drove Surgery. It’s great to know that our team has been helpful, polite, and able to direct you to the right clinician when needed. Your feedback is truly appreciated and will be shared with the whole team!