Oxted Health Centre

Written by a patient

I have had ,in my seven years with the Oxted Health Centre ,nothing but a top service from reception, nurses, doctors .I have been treated with respect on all occasions ,and i am certain that is part due to the respect i give them in return for the difficult job they all perform.

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Appointment

Written by a patient

A very busy centre and occasionally there are delays in your appointment but normally delays are minimal. On the whole staff are helpful and polite, the doctors all considerate and thorough. There is usually a 3 week wait for a non urgent appointment but there is always a doctor available for urgent same day appointments.

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Involvement

Cleanliness

Staff

Appointment

Written by a patient

Having been allotted an emergency appointment due to extremely painful muscle spasms and a back problems, I was unhappy at being kept waiting for my appointment for half an hour. Whilst I appreciate that it is not possible to run to a rigid timetable, I do feel that overrunning of appointments by this amount of time is unacceptable. This situation has happened on the last few occasions I have visited the surgery - perhaps the amount of time allocated to each patient could be increased slightly as obviously the current time is not enough.

Recommend

Involvement

Cleanliness

Staff

Appointment