Haslucks Green Road Surgery

Haslucks Green Road Surgery 2024-02-02 Person 2 5 0

I am the carer for my wife who has Alzheimers, and she was very distressed due to severe incontinence and our pharmacy told me to see a GP, so I called. in the sugery and tried to arrange an appointment as I was struggling to cope. The receptionist heard half my storey and announced no appointments available, phone 111, or visit at 8.30am every morning until you succeed, which is impossible for me as I have to prepare my wife for the day due to her condition, and phoning at 8.0am is a joke as all appointments had gone by 8.05. Sorry we can't help she said as she was applying her lip balm. We are in our eighties, not asking for immediate attention, just an appointment at some future date.

Give us some hope.

Haslucks Green Road Surgery 2022-03-24 Person 1 5 0

Since joining SHP this surgery is appalling. Unable to get through on the phone. Appointments are all gone by 8.30 in the morning. No continuity of care. Every appointment feels rushed and just want to give antibiotics or refer you to hospital. Please bring separate numbers for each practice to make patients life easier.

Continuity of care. Routine checks should be done Why are blood tests always cancelled Phone system is appalling No one replies to complaints