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24th March 2022


Since joining SHP this surgery is appalling. Unable to get through on the phone. Appointments are all gone by 8.30 in the morning. No continuity of care. Every appointment feels rushed and just want to give antibiotics or refer you to hospital. Please bring separate numbers for each practice to make patients life easier.

Suggested improvements
Continuity of care. Routine checks should be done Why are blood tests always cancelled Phone system is appalling No one replies to complaints

Experience
Involvement
Cleanliness
Staff
Appointment