Wethersfield Road, Finchingfield, Braintree, EssexEngland, CM7 4BQ
Also known as: Freshford Practice
Friendly,helpful receptionists. I am Dr Oliver`s patient and despite consultation time restraints, he always takes the time to listen to problems, making every effort to deal with my concerns. Freshwell also performs blood tests, a very useful service for rural patients, with Rachel, friendly and highly efficient. Pharmacy service is excellent with friendly,very busy staff. Once you have a practice like this, you realise how lucky you are.
I can not fault the surgery, it is run incredibly well. The receptionists are so friendly, polite, helpful and professional which is exactly the type of person you want greeting you. I have seen both Doctor Ruth Stevenson and Doctor Emma Hopgood and they are both easily approachable, supportive doctors that have their heart in what they do. The in house pharmacists are also very polite and friendly. The surgery is very clean and I have always found it very easy to get an appointment. I am incredibly lucky to have moved within the catchment area of Freshwell Health Centre.
Our family has been looked after by the clinic from when it opened and we have always found the care and level of consultation to be outstanding. The receptionists are professional and helpful, doing all in their power to enable a speedy consultation with the requisite health professional. Recently they have been extremely caring to an elderly family member who needed immediate first aid. We feel that a strong leadership is evident throughout the practice and when concerns arise they are always addressed immediately, following a meeting with a member of the management team. Having recently been to another surgery as a visitor we appreciate even more the professionalism and experitse available at Freshwell Clinic. Thank you to all members of staff who contribute to the smooth running of the clinic and high quality care given.
I have only just recently registered with this practice after many very poor experiences with my previous surgery. However first impressions are very very good. Attentive staff who seem pleased to assist you. I have had more phone calls from this practice in the month I have been registered than I had in the previous 5+years. The premises is clean and tidy and you are made to feel welcome. All very professional and it is easy to understand why the Care Quality Commission rated this practice as Outstanding. I know these are early days in my involvement with the practice but I am more than happy with what I have seen and how it is helping me.
Short link to review Freshwell Health Centre: http://iwgc.net/eb8rr