Ecclesfield Group Practice
96a Mill Road, Ecclesfield, Sheffield, South Yorkshire, S35 9XQ
686
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Ecclesfield Group Practice
2023-09-25
Person
4
5
0
25th September 2023
No complaints at all with any of the staff, the surgery is always clean and the waiting area quite comfortable
Suggested improvements
Nothing really, in view of general events within the NHS we are very lucky to have the service provided
Ecclesfield Group Practice
2023-09-25
Person
3
5
0
25th September 2023
Shocking system trying to get through over 45 minutes on hold then to be told no appointments very poor system
Good service with the nurse ringing me back on this occasion. And good explanation of my results and treatment available
Suggested improvements
Need better system of getting an appointment with a doctor
4th October 2023
Response from Ecclesfield Group Practice
We have listened to our patient’s feedback and understand it can be frustrating when waiting in a queue on the telephone, we are currently looking at introducing a telephone call back system, we are hoping this will make the process of contacting the surgery easier. Michelle Payling Practice Manager
Ecclesfield Group Practice
2023-09-25
Person
5
5
0
25th September 2023
Because I’ve been fortunate enough to always get an appointment when needed
Suggested improvements
Nothing
Ecclesfield Group Practice
2023-09-25
Person
4
5
0
25th September 2023
Rung to speak with docs about continuing discomfort in chest after 2nd round of covid after 1st almost killed me (Delta).
Told to ring 111 to answer questions then offered ambulance, which wasn't needed to spoke with technician who referred me to walk in.
Went to walk in who referred me back to GP I originally wanted to chat with. But all in all a good service.
Suggested improvements
Save the round the houses, more so for patients that don't bother surgery very often.
Ecclesfield Group Practice
2023-09-22
Person
4
5
0
22nd September 2023
The Gp’s and nurses are always helpful. As are the reception team.
Suggested improvements
Nothing
Resources
Short link to review Ecclesfield Group Practice: http://iwgc.net/ejfmr