Ecclesfield Group Practice

Ecclesfield Group Practice 2024-03-13 Person 2 5 0

It is impossible to get an appointment the same day if you work. I found the receptionist very dismissive and patronising. I work from 7.30am most days and I have an evening job too so my time is valuable and I haven’t got the spare capacity to hang on whilst there are 28 people before me. I asked for a call back which I got but they were very unhelpful and quite rude if I’m honest!

You could arrange early morning appointments for people who work.

Ecclesfield Group Practice 2024-03-13 Person 4 5 0

My GP has been always great and helping me to be referred to hospital.

Booking appointments is always difficult. Not to much available.

Ecclesfield Group Practice 2024-03-13 Person 1 5 0

I have been on pretty much the same medication for over a decade. System at surgery automatically cancels repeat dispensing if perscription is due for review, leaving me without medication at serious risk to my health. What is more important - the risk of not tweaking my medication with immediate effect or running out of medication completely. The system is based on the former. Then when I do the review my blood pressure is abnormally high because I have missed the medication. What a farse The NHS really need to sort out these ludicrous systems and procedures.

Everything

Ecclesfield Group Practice 2024-03-13 Person 5 5 0

I got a book on the day appointment straight away at 8.30am

Nothing

Ecclesfield Group Practice 2024-03-13 Person 3 5 0

This last visit was for blood tests and BP, and I made the appointment over internet as my previous appointment was cancelled, but last year I had paramedics sent out twice because I rang surgery and was told there was no appointments left and to ring 111, next thing there's an ambulance outside n 2 paramedics to be told I'd got a trapped nerve, what a waste of ambulance time. Most appointments I make are now done online but they're 4 weeks away, I drive for my job and most days I'm driving at 8.30 so I can't phone then. And when I can ring at 8.30 your 25th in the queue listening to horrendous music for half an hour to get through and be told no appointments left call back tomorrow

The people who don't work and have time to sit around all day on the phone get appointments. People who work haven't got time or can't phone until a certain time, so don't get one. It's just not fair to people who pay into the NHS.