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Ecclesfield Group Practice
2024-03-13
Person
2
5
0
13th March 2024
It is impossible to get an appointment the same day if you work. I found the receptionist very dismissive and patronising. I work from 7.30am most days and I have an evening job too so my time is valuable and I haven’t got the spare capacity to hang on whilst there are 28 people before me. I asked for a call back which I got but they were very unhelpful and quite rude if I’m honest!
Suggested improvements
You could arrange early morning appointments for people who work.
19th March 2024
Response from Ecclesfield Group Practice
Please visit our website Suggestions & Complaints - Ecclesfield Group Practice (ecclesfieldgp.co.uk)