Cumbria Medical Services NHS

Cumbria Medical Services NHS 2022-02-13 Person 2 5 0

An Inguinal Hernia operation carried out at Maryport by Mr Dresner and Dr White and was performed on 7th of January which went 'drastically wrong with nerve damage' (Surgical Doctors words at A&E Carlisle) The next morning intense pain led to being admitted to Carlisle A&E and on to 11 days on morphine and strong medication since. Different medications were tried by my own Doctors but was only partially successful. After a month, at an appointment with CMS, I learnt that a nerve had been cut and the correct medication was prescribed.

There was no follow up care, or even a phone call, and only after getting an appointment a month later was it disclosed that a nerve had been cut, as such I could have been started sooner on the correct medication. After my release from A&E my phone call to CMS should have led to immediate treatment for nerve damage. This was not offered. Difficulty in getting a follow up appointment.

Cumbria Medical Services NHS 2020-09-14 Person 5 5 0

Everyone I was contacted by or met was professional and welcoming. My phone settings (unbeknown to me) were blocking withheld numbers but the person on reception at my appointment persevered and saved the day by using a different phone to locate me in the car park (a COVID restriction). I was extremely grateful as I may have missed my appointment otherwise. The surgeon I saw (Mr Chakravarthy) for a shoulder condition was really excellent, interpreting the ultrasound images for me as he assessed my condition and, after a full discussion, administering a painless injection with great precsion (also watched on the scan). He was assisted by a very reassuring colleague who ensured I was fully comfortable thoroughout.

Nothing springs to mind - I was very satisfied with the visit.

Cumbria Medical Services NHS 2020-01-21 Person 5 5 0

I would like to thank Dr Paula Denham in Dermatology, I have had an inflamed redness on my face for about 5 to 6 years, been to my GP, referred to a Consultant at Carlisle and it only seemed to get worse certainly no improvement, no one could tell me what the issue was or how to cure it, Rosacea was mentioned but nothing concrete. I made an appointment with CMS and saw Dr Denham in late November 2019 when my condition was bad probably the worse it had been and it was making me quite depressed, she told me straight away it was with an over use of steroid creams and she stopped them and gave me ointment for my face and a course of antibiotics. There was no change for about 2 weeks and then it started to improve and today 21 January 2020 I saw Dr Denham again and my condition has almost cleared completely, I will continue at a reduced level for a couple of months but I am most impressed. She listened to me, explained everything and I cannot praise or recommend her enough.

Cumbria Medical Services NHS 2019-06-11 Person 5 5 0

First class experience throughout: professional, painless, efficient and friendly. Thanks to the whole team.

Cumbria Medical Services NHS 2019-05-21 Person 5 5 0

Excellent!