Battlefield Road Surgery

Battlefield Road Surgery 2021-09-13 Person 1 5 0

Awful surgery with awful staff

Staff need retrained in manners

Battlefield Road Surgery 2021-03-30 Person 1 5 0

Dark, dingy depressing environment not conducive to my mental health. One receptionist in particular was very rude and demeaning. Seems to have a particular attitude problem. Doctors very nice indeed. Young nurse said some very inappropriate, unhelpful and upsetting comments on visits. Needs more training in how to deal with mental illness and eating disorders and autism.

Address the approach of the receptionist who seems to have upset many. Lighten up the interior environment, provide additional training for nursing staff.

Battlefield Road Surgery 2018-03-09 Person 3 5 0

I find the surgery adequate and handy and have been treated well by the resident doctors and nurses. But I find the older receptionist a short lady with bobbed greyish hair and glasses in there quite abrupt and unfriendly as If I am an inconvenience for her. I am not looking for preferential treatment but the doctors surgery is the last place you should feel like a statistic, perhaps she would be better in a tax office. Not looking to get people sacked or in trouble that’s all.