When I had severe depression I was often being physically sick through anxiety. Dr Lyell's diagnosis was that my breath stinks. Thanks, way to make me feel good about myself. He then proceeded to tell me that I don't have Tourette's disorder and that he'd like to remove it from my record, despite it already being diagnosed by 2 other doctors. Great work. Was impersonal and had the ability to be incredibly rude, though this was a few years ago and he was quite new to the practice. One hopes he must have been new to the profession and learning on the job, because if not then there are no excuses for his lack of understanding of mental health. I hope this has changed.
Dr Lyell arrived at our home within an hour of our phone call to the practice. He showed great care and compassion to both my very sick husband who has advanced Parkinson's and dementia and myself as his chief carer. My daughter was also present at the time and he listened to her concerns as well as my own. I would recommend this doctor.
Despite the practice being very busy, Dr Oliver Lyell was able to phone, assess, diagnose and provide a prescription the same day that the practice was first contacted seeking help. This is great service.
Dr Lyell has been mine and my childrens doctor for several years. He is always very kind, caring and thorough and always explains diagnosis and treatment very well. He always makes me feel comfortable and at ease and I would highly recommend him.
I have been a patient of Dr Oliver Lyell for several years. He has always been a pleasure to visit - kind, compassionate and knowledgeable - always able to explain his diagnosis and the details of the treatments and drugs he prescribes. I recently suffered from what I feared was a small stroke or TIA . I phoned the practice Reception who were very efficient and Dr Lyell phoned me within a few minutes and assessed my condition. As my condition was rapidly improving he asked me to come to the surgery where he carried out a very thorough and professional examination. Suitable medication was prescribed, together with recommended lifestyle changes, and within two days he had arranged for me to see a Specialist at the hospital in Canterbury followed by more tests at QEQM in Margate. I have always suffered from " White Coat Syndrome" making my blood pressure rise dramatically in medical surroundings. Dr Lyell is the only Doctor who can now get the same reading I get at home ! I cannot recommend my Doctor enough.