This is the best surgery i have ever been registered with, all staff; receptionists, nurses and Drs are brilliant. Approachable, polite, caring and most importantly efficient. I have never had to wait too long for appointments and have always seen my own Dr. People always try to help, even if i do something daft like forgetting to order a prescription in time. I know that GPs surgeries are under enormous pressure, but you wouldn't know it from the service you get here.
Dr Slattery was attentive and helpful when I called in to explain a sudden case of extremely painful abdominal cramps, and recommended an over-the-counter painkiller that worked well. She offered an emergency appointment the same evening, and when I arrived experiencing severe pain she hastened to make time to see me. She took the condition seriously and made sure to rule out any acute threatening condition. She and the Preston Park Surgery in general seem to be under strain to serve all of their patients, and I am not impressed in general with the way the NHS is organised at the GP level, in comparison to the way the health system is organised in the Netherlands, where I lived for the previous four years. But Dr Slattery is a fine doctor whom I'd be happy to recommend and I think the problems mainly lie in the under-resourcing and inefficient organisation of the NHS as a whole, rather than with hardworking individual doctors.
Dr Slattery is one of the two most conscientious and sensitive doctors I've ever had. While being totally professional, she is honest, warm and caring, and encourages me to be an expert on my own health - no talking down or superiority. Wish every GP were this good!