Dr Walker is simply AMAZING. She is so kind and supportive, she has great empathy and really does care. Dr Walker is very approachable, great at putting you at ease and involving you in your care. She always wants the best for her patients and ensures they are aware of their plan. We are extremely fortunate she is our GP.
Dr Walker is the most caring and supportive GP I have ever seen. I have seen her regularly for mental health issues and she has always taken the time to listen and support me with whatever I am struggling with. I cannot recommend her enough, she is amazing.
Dr Walker is an outstanding GP. She listens attentively and allows time for me to express my concerns, she is extremely approachable and does not judge. She really cares about her patients. She is very knowledgable and involved me in my care. Dr Walker is very conscientious and ensures one knows about any follow up that may be required.
I saw Dr Walker this morning and I was in an extremely distressed state. Unfortunately, she didn't seem to notice this or care how upset or ill I was feeling. I told her I was feeling suicidal and that I had been feeling like that for a while. She didn't appear to be concerned in any way and when I spoke about my extreme physical symptoms and that I had no control over my life and my body, she said I did have control and that I was just "feeling low" - as opposed to suicidally depressed - and that I couldn't do the physical things I wanted/needed to do because I "couldn't be bothered at the moment", when the truth was that I was physically incapable due to muscle muscle fatigue, weakness and exhaustion. She made me feel so much worse because she didn't believe me and I don't ever want to see her or speak to her again. I don't even want to be in the same room with her. She derailed my whole day - I'm still crying over it. She just thinks I'm a massive drama queen and that I like to whinge and moan. Nothing could be further from the truth. I don't want to argue with anyone - I just want a bit of support and for someone to listen and believe what I say. The fact is that she has NO IDEA what I am going through and she doesn't want to get involved. She practically blamed me for my own illness - fibromyalgia - and implied that it was my fault that I was/am ill and that I can miraculously make myself well without any help from anyone. She said I "have all the answers inside me" and demanded to know what I thought she could do for me and what I thought would help. And I thought, well I don't know - you're the doctor and that's why I've come to see you. She also said that I expect someone to "just do something to you" and I'll be better. Does she think I'm stupid? Obviously. Of course I don't think that. I'm just in a very dark place and her attitude and comments today were the last thing I needed - they finished me right off and I can't stop thinking about our encounter. And people in the NHS wonder why we have no faith in them - well now you know. I honestly wish I had never gone to see her. The whole time I was in the waiting room, I was fighting the urge to walk out of the door because I felt guilty even coming to the surgery with a situation I felt I had no control over and I wasn't sure what she could do to help me but I forced myself to sit there because I just didn't know what else to do and I desperately needed to talk to someone. But clearly, that person was not Dr Walker.
Dear Patient, I am very sorry that your consultation with me was not to your satisfaction on this occasion. I think it would be inappropriate to comment further on a public website, but It would be helpful if you would either make a further appointment to see me, or another doctor if you prefer, so that your concerns can be addressed more fully. You could also make a formal complaint about this matter if you wish, using the complaints procedure detailed on our website. Kind Regards, Dr Maggie Walker
Used to be good, quite frankly cannot be bothered to listen anymore. Very disappointed recently. Seems like it's more about targets and less about the patient.
Dear Patient, I was disappointed to read that you were unhappy following your recent consultation with me. It would be very helpful to the practice and to me specifically, if you were able to submit a more detailed report about your concerns. I would be happy to meet with you directly, or you could contact one of the Practice Management team. It is certainly never my intention for any of my patients to feel that I have not listened to them, and I can only apologise that you have had this impression recently. Kind regards Dr Maggie Walker