Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Psychiatry-UK
2023-12-19
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 19th December 2023
I highly recommend Psychiatry UK to everyone I come across that is seeking assessment. Both my Psychiatrist (Tracey Norwich) and my perscriber (Menaz Kermali) were amazing throughout the process and I couldn't have asked for better practitioners. I also love the online portal and process, it made the forms much easier and more accessible since the forms are filled in on the portal digitally, so no handwritting or having to download them and then re-upload them, and it also means that you don't have to worry about being forgotten about during the wait or uncertain about the process, as well as making communication much easier as you can leave a note at any time instead of having to call. I felt heard and listened to throughout the process and very comfortable talking to Dr Norwich and Menaz, who both took my thoughts into account and involved me throughout. I have felt dismissed by some clinicians in various NHS settings in the past, but I can confidently say I never felt that way with Psychiatry UK and will always enthusiastically recommend them!
2023-12-30 16:07:52
Response from Psychiatry-UK
Hello Thank you for your wonderful review. We are really pleased to hear that your experience has been so positive and that you would be happy to recommend our service to others. As an online company it is particularly useful to learn that you have found our portal system helpful, and particularly that you have appreciated being able to complete our forms digitally. Our Patient Advocacy Team have worked hard to make these as user-friendly as possible and they will be encouraged by your positive feedback. Our reviews are shared with staff internally, and your feedback will be very much appreciated. Many thanks The Psychiatry-UK Team
Psychiatry-UK
2023-12-19
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 19th December 2023
Felt incredibly supported and listened to in my initial assessment.
During titration my prescriber (Sally Newport) was incredibly attentive and kind. She suggested phone calls when messaging wasn't meeting my needs and she was very quick to send me guidance and offer me help throughout. I had a lot of setbacks during titration due to bad luck with illness and I still felt supported. I felt the medication I've ended up with was tailored to suit my needs and I was listened to throughout.
I cannot be more thankful for the service. The diagnosis is so important for me and the medication is definitely going to impact my life so much. I couldn't have asked for a better experience, especially with how finicky the whole process can be.
2023-12-30 16:11:22
Response from Psychiatry-UK
Hello Thank you for your kind review. We are really pleased that you have felt well supported by our staff, especially during setbacks, and that your treatment has made such a difference to your life. Our reviews are shared with staff internally, and your feedback will be very much appreciated. Many thanks The Psychiatry-UK Team
Psychiatry-UK
2023-12-19
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 19th December 2023
The entire team were very supportive and I felt I was well looked after throughout the process.
2023-12-30 16:13:05
Response from Psychiatry-UK
Hello Thank you for taking the time to leave a review. We are really pleased that you have felt well supported by our team and that you would be happy to recommend our service to others. Our reviews are shared with staff internally, and your feedback will be very much appreciated. Many thanks The Psychiatry-UK Team
Psychiatry-UK
2023-12-18
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 18th December 2023
Super helpful throughout the whole process
2023-12-30 16:13:38
Response from Psychiatry-UK
Hello Thank you for your kind review. We are really pleased to hear that your experience has been so positive and that you would be happy to recommend our service to others. Our reviews are shared with staff internally, and your feedback will be very much appreciated. Many thanks The Psychiatry-UK Team
Psychiatry-UK
2023-12-18
Person
5
5
0
Written by a private patient
Written by a private patient 18th December 2023
Dr Brooks was professional, knowledgeable and kind. She was very through in her preparation and gave my child constructive advice to how to improve her lifestyle and cope with the difficulties she currently has.
I would recommend her to any friend's who were concerned about their child.
2023-12-30 16:18:02
Response from Psychiatry-UK
Hello Thank you for your kind review. We are really pleased that your experience has been so positive and that your child has received the advice she needs to be able to manage the difficulties she faces in her daily life. Our reviews are shared with staff internally, and your feedback will be very much appreciated. Many thanks The Psychiatry-UK Team
Psychiatry-UK
2023-12-15
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 15th December 2023
I felt supported throughout my preassessment, assessment, titration period and after-appointment. I was treated with respect, courtesy and professionalism with any questions I had regarding my experience before and during titration answered promptly and reassuringly.
I think the service I received was first-rate. I can honestly think of no criticisms. There was a long wait of course but that wasn't the fault of Psychiatry UK or any other service dealing with the overwhelming demand for ADHD or autism diagnoses.
2023-12-30 16:20:38
Response from Psychiatry-UK
Hello Thank you for your 5-star review. We are really pleased to learn that you have felt so well supported during your journey through P-UK and have received the information and advice you need to be able to move forward. Our reviews are shared with staff internally, and your feedback will be very much appreciated. Many thanks The Psychiatry-UK Team
Psychiatry-UK
2023-12-13
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 13th December 2023
I could not have asked for a better experience. After years of negative mental health drs appointments and being not heard psychiatry uk has honestly saved my life . They are professional , kind and understanding. My prescriber Denise was wonderful and would be so patient and explain extra things all the time for me when I had a hard time understanding something . She would always be available to talk and was quick to respond.
Having adhd means that situations like forms and emails can be so stressful and anxiety ridden but I didn’t get that at all with psychiatry uk it’s a brilliant set up for patients to use . Thank you again
2023-12-30 16:24:16
Response from Psychiatry-UK
Hello Thank you for your wonderful review. We are really pleased to hear that your experience has been so positive and that you have found our staff professional and supportive. Our reviews are shared with staff internally, and your feedback will be very much appreciated. Many thanks The Psychiatry-UK Team
Psychiatry-UK
2023-12-12
Person
1
5
0
Written by a NHS patient
Written by a NHS patient 12th December 2023
Waited a year for a useless teams call and not even diagnosed with what I know I have. Extremely disheartening
2023-12-13 12:56:09
Response from Psychiatry-UK
Hello Thank you for taking the time to leave a review. We are really sorry to hear that you are unhappy with the outcome of your assessment. Our Patient Experience Team would be happy to schedule a call to discuss this with you in more detail. If you feel this would be beneficial, please contact them at: experience@psychiatry-uk.com. Many thanks The Psychiatry-UK Team
Psychiatry-UK
2023-12-08
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 8th December 2023
So grateful to DR Asif for my diagnosis and his patience along the way. My titration was long due to health conditions and sensitivities however the team along with Dr Asif were patient and honest with the best route to ensure my health was taken care of in addition to handling my adhd. This diagnosis has helped me finally enjoy family life and exceed in my career ten folds within the last 6 months. The last year has been life changing but I’m so greatful for it. Thank you Dr Asif and the psychiatry uk team!
2023-12-30 16:26:50
Response from Psychiatry-UK
Hello Thank you for your wonderful review. We are really pleased to hear that your experience has been so positive and that you have found the treatment and support you have received during your journey with P-UK to be life changing. Our reviews are shared with staff internally, and your feedback will be very much appreciated. Many thanks The Psychiatry-UK Team
Psychiatry-UK
2023-12-08
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 8th December 2023
Felt extremely comfortable treated with respect and no judgement.
2023-12-30 16:27:54
Response from Psychiatry-UK
Hello Thank you for taking the time to leave a review. We are really pleased to hear that your experience has been so positive and that you would be happy to recommend our service to others. Our reviews are shared with staff internally, and your feedback will be very much appreciated. Many thanks The Psychiatry-UK Team
Psychiatry-UK was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Psychiatry-UK: http://iwgc.net/empzu