Psychiatry-UK

Written by a NHS patient

NHS right to choose patient. The overall experience with P-UK has been great. Clear timeline communication & easy to use portal. My assessment came through 2 weeks earlier than estimated and medication titration due to start soon (Nov) when originally estimated to be in Jan! I took the pre-assessment report questions quite literally when relating my experiences & struggled to categorise symptoms/experiences under the right ones. I was hoping the assessment would delve deeper but from a different angle & having prepared my notes under symptom types, I felt too frazzled to refer to them in the assessment, as we went through the same pre assessment question format. I missed out key examples of issues because of this, instead rehashed the same answers previously given. Ive seen a lot of people asking about how to prepare for their assessment & I think it could be useful to have a template sent out to pending patients, which they can use to make symptom/example notes in the lead up to their assessment. Or be advised to make notes in accordance to the pre-assessment questions if it should only be to this.

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Written by a NHS patient

I'm so happy Psy UK took care of me in an extremely difficult year in my life. I'm new to private health care. Must admit It took a while to get used to the rules of titration & not running out of meds. As having ADHD & autism there's a lot of rules & it's very strict. I suppose it has to be. Dr sambhi was great as my assesesor. I commend my assessor & prescriber for there patience in dealing with me. Extremely professional indeed. My prescriber Oluwafunso Kolawole very professional indeed. Admin lovely also. very quick to respond to my enquires. I'm very happy to say I'm at the end of titration. It's been a bumpy ride, but worth it in the end. Thank you very much team Psy uk

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Written by a private patient

To speak constructively, I felt that in the future Dr Wildgrube could be more sensitive about her patient's conditions and not make light of them in written communications, taking a more sympathetic approach rather than hostility.

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Written by a NHS patient

I had my appointment via Teams, this was really efficient and easy to use. My appointment was really professional whilst making me feel at ease and in safe hands. I felt really listened to and not rushed by my Doctor, he was really understanding of my situation and was obviously very highly qualified. All in all a fantastic if not emotional experience, would highly recommend.

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Written by a NHS patient

I was referred to Psychiatry UK for assessment by my GP after discussing my symptoms. I cannot thank them enough, the assessment, the whole experience has been so well organised and it has changed my life. The titration service is wonderful and I felt like an individual with a voice and it felt like a team effort. I have felt supported and cared for throughout my whole experience. 10/10 highly recommend.

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Written by a NHS patient

Wow what a fantastic service from start to finish! My psychiatrist Richard was so thorough in his assessment, he was very knowledgeable, compassionate and I really felt listened to. My prescriber Helen was also very knowledgeable, so kind, person centred, and responsive in her messages. I feel the portal works very well, its easy navigate and to leave a message, and you have a response quickly. I appreciate that I received both text and email to say when I have a new message. I also found every time I have called the call handlers they have been so warm and are very nice people. I have to say the level of care psychiatry UK truly is outstanding, and the service is excellent!. The care I have received has been far better than any other health service I have ever used! I would definitely recommend and thank you for all what you have done. You have changed my life.

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Written by a NHS patient

I was really impressed with my titration nurse Wiolita. She was extremely efficient, attentive, polite and very knowledgeable. I felt totally confident with her decision making.

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Written by a NHS patient

My titration was handled by Lorraine and she was excellent. Any questions or concerns were answered quickly and professionally. It took a really long time to get to the point of titration, so I'm pleased that it went well. I was really impressed with the speed of feedback, medication shipping times and guidance.

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Written by a NHS patient

Sally Newport was absolutely amazing, listened to everything with care and provided me with great advice! the titration process was super smooth and enjoyable with Sally. thank you from the bottom of my heart for helping me find a medication that works for me!

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Written by a private patient

Our initial consultation with Dr. Shah over Zoom was a bit of a strange experience as his questions and reactions to our answers were a bit unusual. However, once we got through this bit, we were allocated a prescriber who was very helpful at trying to figure out the best prescription for my daughter - a tricky ask as its so hard to separate ADHD symptoms to those of being a teenager. He always answered by queries quickly so that we could move forward with the treatment. This was all done via the portal which was very easy to use.

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