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Psychiatry-UK
2023-10-20
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 20th October 2023
Wow what a fantastic service from start to finish!
My psychiatrist Richard was so thorough in his assessment, he was very knowledgeable, compassionate and I really felt listened to.
My prescriber Helen was also very knowledgeable, so kind, person centred, and responsive in her messages.
I feel the portal works very well, its easy navigate and to leave a message, and you have a response quickly. I appreciate that I received both text and email to say when I have a new message.
I also found every time I have called the call handlers they have been so warm and are very nice people.
I have to say the level of care psychiatry UK truly is outstanding, and the service is excellent!. The care I have received has been far better than any other health service I have ever used! I would definitely recommend and thank you for all what you have done. You have changed my life.
1st November 2023
Response from Psychiatry-UK
Hello Thank you for your kind review. It is wonderful to hear that your experience has been so positive and that you would be happy to recommend our service to others. Our reviews are shared with staff internally, and your feedback will be very much appreciated. Many thanks The Psychiatry-UK Team