Average ratings

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Involvement
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Equipment
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a family member
26th April 2022


How can I begin to put into words how exceptional the service has been !!!! Whizzkids were recommended to us by our local Nhs wheelchair services. We did try a private company before trying whizzkids as I am able to afford the equipment but the private companies simply wanted us to select products from the website and order them without offering any advice of visit to assess our daughters needs. Whizzkids from the start were amazing and have shown what a professional and also caring organisation they are. Our daughter was thoroughly assessed, her needs identified and tailored to both her and us as parents and the wheelchair ordered. What activates she wanted to engage in as well as a family were all taken into the thought process and she was able to choose here own colour which she was VERY pleased with. It all arrived and was ready within about 8 weeks and when we went to collect, the handover, like the initial assessment, was professional and thorough as well as all being done in a friendly way. Everyone was exceptional but special praise to Helen Braden for her knowledge and input on what we wanted, you are wonderful XX Thank you again Whizzkids, keep doing the wonderful work you are.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Equipment
1 2 3 4 5
1 2 3 4 5
Written by a family member
9th December 2021


Whizz Kids is a wonderful organisation, and alway strive to get my son the perfect equipment for his needs.

Recommend
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Involvement
1 2 3 4 5
Equipment
1 2 3 4 5
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Written by a family member
23rd September 2021


Utterly amazing service which resulted in my daughter having a wheelchair she can actually use. It is an astonishing bit of engineering and made especially to her specific needs. Whizz-Kidz staff have really been exceptional in their care, adaptability, communication and sheer friendliness too. They have been super encouraging from the get go. They looked at the application and responded to my phone calls really quickly so that we knew it was worth pursuing the application with reasonable confidence. They were massively flexible with assessing as, due to lockdown, the assessment took place in Swansea instead of London. They were very knowledgeable and gave great advice. We were dealing with a wheelchair manufacturer which makes fantastic chairs but can be tricky with communication and Sarah at Whizz-Kidz was massively supportive and understanding. I know my daughter will do her own review but I really wanted to say that my experience was amazing. This chair is life changing and she was supported beautifully all through the process. I also applied on behalf of another young women who was also supplied with a wonderful chair surprisingly quickly. We are all massive fans of Whizz-Kidz who have been supporting my daughter for over 12 years from her initial wheelchair training to now having a state of the art wheelchair which will enable her to access her university, the shops and all kinds of other places. They also supported her with getting used to using a chair which was challenging as a young teenager especially in school where she was called names and shouted at. This scheme can make an enormous difference to young people's lives and support them with being able to participate in education and the workplace. Thank you to Whizz-Kids, we are super grateful. I have non applicable on some of the answers as having to isolate seriously effected some of the timings.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Equipment
1 2 3 4 5
1 2 3 4 5
Written by a family member
25th August 2021


We couldn't be more pleased with Whizz-Kids services. Our daughter lives with Cerebral Palsy, she's now 11 years of age . She's also due to start secondary school in September. She was very worried for the commencing of September knowing that without a power wheelchair she wouldn't have the independence that every child/ young adult needs. With help from Whizz-Kids that supplied our daughter a power wheelchair she's now ready for September, big smile on her face, she definitely will have her independence , make new friends and have a much brighter future. A big thank you to all the team at Whizz-Kids but a special thank you to Helen Braden that help us in every step of the way. Whizz-Kids do definitely put smiles in kids faces . All the best to all of you .

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Involvement
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Equipment
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Written by a family member
31st July 2021


What an absolutely wonderful charity. Yes it took over a year but this is because of the pandemic and not through any fault of Whizz-Kidz. Our daughter lives with Cerebral Palsy and is now 8 and wanting some independence. She now has a new wheelchair and front electric wheel meaning she can independently get around. We are so so grateful.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Equipment
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If you’ve received a wheelchair through Whizz-Kidz anywhere in the UK, please review our service here.