Dorset Wheelchair Service

Dorset Wheelchair Service 2015-07-06 Person 5 5 0

Very friendly and helpful staff (thanks Hugh :). Quick to listen and take particular circumstances into account with various available options to try so that the chair is completely suited to the individuals needs. Still in the first few weeks of assessing the new chair as there is an issue with Michael leaning to one side. Great chair, great people!

Dorset Wheelchair Service 2015-07-02 Person 4 5 0

My powerchair, issued in February 2015, was running out of power after only travelling less than a mile. I contacted the Wheelchair Clinic, who issued the chair, and consequently met Jack at the clinic at St. Leonards, who then spent 2 hours checking every aspect of the wheelchair. He was able to call on two colleagues for expert help and I left the clinic with a [so far] superb piece of equipment. He explained what he was doing all the way along the session and, although I could not follow most of it, being of a strictly non-practical nature, my wife [daughter of an engineer] was able to follow it all. We felt that we had had a superb session with an ideal outcome and could not praise Jack too highly together with his colleagues, Tony and Steve(?) as we had numerous problems, all of which seem to have been resolved. After a normal day using the chair to travel the sort of distances I was accustomed to travel, I am now not surprised to observe that the power indicator shews a full array of lighted buttons - prior to Jack's intervention I was ending on 2 flashing red lights. As I remarked to my wife, 'How does the clinic replace all the knowledge accumulated by Jack and his ilk when, dread day, he should retire?' I would be most grateful were Jack to be informed I had written this review.

Dorset Wheelchair Service 2015-06-18 Person 5 5 0

The staff were very helpful, friendly and informative. I would recommend it to anyone.

Dorset Wheelchair Service 2015-06-06 Person 4 5 0

I recieved my powerchair late last year 2014, but since then I have suffered a pressure sore. I spoke to the people concerned and a new O/T & Engineer (Rachael & David) came on a home visit. They were convinced that my chair was not the right one for me. I attended an assessment on Friday June 5th 2015 , something I was never offered last year/ I trialed two different chairs and several different cushions and I am now awaiting a home trail, to see which on is compatable with both my accommodation & my car for transportation.

Dorset Wheelchair Service 2015-06-04 Person 5 5 0

Great professionalism and attention to detail. All my wheelchair needs were addressed and provided in a short space of time. I couldn't fault any of the care or service that was provided by the Dorset Wheelchair Service.