11-19 Lower Parliament Street, Nottingham, Nottinghamshire, NG1 3QS
I would like to thank all the staff for their patience with me over the last 2 wks you was all very good and your customer care is something you should be proud of you deallt with my miner problem superb even tho the problem was my fault and not yours. So I can only ever see me coming to you for many years to come thank you all opticians name was m masud
I didn't make an appointment but, upon arriving at Boots at around 2:15pm today (16th December) I was greeted by very friendly staff members including a gentleman who informed me of a cancellation, meaning I was able to be seen without a booking. Not only that, I was seen to very quickly by 'Matthew Derbyshire' (loved his Playstation Christmas Jumper)-- He was both professional and had a very friendly demeanour :) When I saw the optometrist, 'Nehal', she made me feel both at ease and calm (as I was a wee bit nervous about any potential problems I may have had with my eyes) -- She was very sweet and easy to talk to! Finally, 'Rachel Keys' on the welcome desk was able to honour my £10 voucher for my eye test with no problems and was very helpful when I asked about how to give feedback for the people that had helped me by giving me the information to do so with a smile on her face the whole time. I wouldn't normally give feedback for an eye test but everyone was just so lovely that it would've been rude not to ^^ I hope all the team at Boots have a very Merry Christmas and a Happy New Year! P.S. Hope I got all your names right too :3
fab experience and the children were particularly impressed. You made an important check ups friendly and fun. thank you.