Boots Opticians Edinburgh - Gyle Centre

Boots Opticians Edinburgh - Gyle Centre 2017-07-29 Person 5 5 0

All good as far as I am concerned nothing to improve upon.

Boots Opticians Edinburgh - Gyle Centre 2017-07-29 Person 4 5 0

I had a torn lens in my eye and was not made to feel like a nuisance. Recommended I try a different lens which is more robust. Was thinking of giving up with lens, but due to staff happy to keep trying!

Boots Opticians Edinburgh - Gyle Centre 2017-07-28 Person 2 5 0

After receiving my letter informing me I was due a check up I booked an appointment through your online system. This was quick and easy to use. I arrived at my appointment and did the initial tests of "looking down the road" and getting pictures of the back of my eye. I then waited to see the optemitrist. A few moments later I was called into the consulting room and when the lady pulled my records up she said I wasn't due a check up until January 2018. I questioned this as I had received a letter through the post asking me to book a check up however she showed me the screen and it definitely said January 2018. She then told me that because I wasn't due a checkup she could not complete the eyetest as it would not be claimed on the NHS and I was sent away. Therefore I wasnted my whole morning getting to the appointment which did not happen due to your incompetent systems.

Boots Opticians Edinburgh - Gyle Centre 2017-07-27 Person 5 5 0

Fast , friendly, professional and hi tech equipment which makes the eye test more efficient

Boots Opticians Edinburgh - Gyle Centre 2017-07-26 Person 4 5 0

Well organised team at Gyle Edinburgh, busy, but attentive. Everyone in the team I dealt with was polite and knew what they were doing. I felt the consultation was comprehensive considering it was only a check up visit. Very happy.