Mrs Joanne Robinson

Written by a patient at Beversbrook Medical Centre

Hi put me at ease straight away and made me less self conscious.

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Listening

Written by a patient at Beversbrook Medical Centre

It was a delight to meet Jo and our consultation was both thorough and fun. Never have I been injected more painlessly, nor with such smiles on both faces in the room.

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Listening

Written by a patient at Beversbrook Medical Centre

I used the online booking system for the first time over the weekend and apparently the appointment I should have booked should have been with the triage nurse and not with this nurse. But rather than being sympathetic to my situation and trying to understand the urgency of my condition to best advise me, I was just told to go to the GP I saw at Bath hospital a few months ago....24 miles away. I left feeling perplexed, angry and still in considerable pain. I now have to try and find the emergency doctor (whose name I do not know) that I saw a few months ago at Bath hospital, who will be as confused as I am I am sure as to why my local GP surgery wouldn't see me. I don't normally leave negative reviews, but today was a really bad experience.

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Written by a patient at Beversbrook Medical Centre

Joanne is a ray of sunshine at Beversbrook and always goes the extra mile to put you at ease and looks after you with a totally caring professional approach being careful to put you at ease and explain everything along with making sure you get the treatment you need.

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Listening

Written by a patient at Beversbrook Medical Centre

Joanne was friendly and really put me at ease. Answered all my questions in a positive, educated, informative and friendly manner. She offered me some great advice too.

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Listening