Beversbrook Medical Ctr, Harrier Close, Calne, Wiltshire, SN11 9UT
My GP had referred me to a local hospital for X-rays and told me to book a doctors appointment to discuss the results. When I booked the follow-up appointment I was only offered an appointment with a “nurse practitioner” (I was not given an option to see a doctor). The diagnosis was vague and the advice was mostly read from the NHS web page. Although the staff member was trying to be helpful, the tone was patronising. Although the doctors at the surgery are good, it is very difficult to get an appointment, and the alternatives that are offered are not always appropriate.
Booking appointments are seamless and the receptionist so polite and friendly. Waiting room is light, clean and comfortable. Docs and nurses are outstanding and I always feel valued with great consideration to my wellbeing.
Wonderful bedside manner. Listened patiently to me with no hint of rushing. I would recommend this practice .