Wokingham Community Hospital

41 Barkham Road, Wokingham, Berkshire, England, RG41 2RE
 
6,758 reviews

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Review of Talking Therapies
22nd May 2024


I did not like the Silvercloud material. I wanted to talk more and be on the computer screen less.

Suggested improvements
Less reliance on Silvercloud. More regular appointments. I think I needed more counselling about my upbringing and family issues rather than the talking therapy which I found a bit wishy washy.

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Review of Talking Therapies
22nd May 2024


i found the format over the phone difficult, when i said i found it difficult to identify feelings i feel that wasnt taken into account

Suggested improvements
not cut off after 7 days as i found finding the motivation ro reply to an email difficult due to struggling with the service

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Review of Talking Therapies
22nd May 2024


The "therapy" actually made me feel worse about myself. Part of my issue was tiredness, insomnia and not able to "turn off" at night, this affected my memory and sometimes I would mis-remember appointment times, and as a consequence of my symptoms making me late for an online meeting, I risked losing the therapy. Sessions WERE cancelled because my job had over-ran and I hadn't realised, because I was fatigued. So, the WORSE your symptoms are, the MORE likely it is you will get treatment denied. How about THAT as reinforced negative feedback? On top of that, I was told that they wouldn't be able to treat my insomnia UNTIL AFTER I had managed to control the behaviour that was directly contributing to... my insomnia. By which time, of course, I wouldn't need treatment. Is this how CBT works? Really? You make people feel inadequate, and don't address their issues until the patient has worked out how to do it for themselves? I'd go so far as to say that this attitude, and methodology is harmful to the mental health of vulnerable people.

Suggested improvements
A complete reappraisal of methods, and sanctions. A recognition that people suffering from issues affecting self worth, and memory, as well as time perception and priorities are exactly the kind of people who need support, not threats to remove it. I'm quite analytical, and I was also careful NOT to research how CBT works, because I did not want to be one of those patients who has read a bit, thought they knew what to expect, and then was critical of the therapist. I STILL haven't researched CBT, I put myself in your hands, blindly, if you will. So, I can't decide whether what I received WAS CBT (in which case, I can only say that it is NOT suitable for treatment of trauma induced symptoms and habits), OR it was administered in such an awful way, that it, from my personal experience, brought the whole concept of CBT into total disrepute. It lacked any understanding of what patients are going through, how they struggle to balance life, work, health etc, and only focused on the negative aspects, amplifying the daily failings people, even "healthy" people experience. I'm inclined to label CBT as a "Fashionable" treatment, one which might have helped a few, but ultimately appears to blame the patients for any failings. And that, in my opinion, disqualifies it from being a "treatment" at all.

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Review of Talking Therapies
22nd May 2024


Saved my life twice now. I felt so lost

Suggested improvements
Less waiting time please especially when I’m just using sliver cloud

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Review of Talking Therapies
22nd May 2024


I connect well with my therapist Whenever I don’t have much to say she always manages to get out of me what I want to say She gets me and understands me

Suggested improvements
No

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Review of Talking Therapies
22nd May 2024


I felt supported and understood - very good service.

Suggested improvements
Would have been nice to continue every two months to have a catch up

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Rating not given.
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Review of Talking Therapies
22nd May 2024


Talking therapies helped me through a tough phase of my life. My supporter was excellent, caring and understanding helping me to look at things in a different way and to understand my emotions from a totally impartial and professional way.

Suggested improvements
I cannot fault the treatment I received from the GP to the therapy sessions

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Review of Talking Therapies
22nd May 2024


Such a very long waiting list to be seen , I needed help in October & after waiting 6 months to be seen I decided not to bother as I had managed all that time on my own . It’s terrible service

Suggested improvements
Seen straight way , help needed sooner

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Review of Talking Therapies
22nd May 2024


Everyone I spoke to was kind and caring, especially my therapist who was wonderful.

Suggested improvements
It took over a year from me entering the Talking Therapies system before my first counselling appointment due to me being constantly assessed and then referred to different departments, who each decided that I should be seeing someone else. Eventually they settled on counselling, which was the right fit, but it took over a year to get to that point!

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Review of Talking Therapies
22nd May 2024


I felt by the end that Talking Therapies were simply trying to brush off the responsibility of dealing with me and what I'm going through. It's tough, nobody wants to associated with it but I had and still have nowhere else to go. It's a good job that my current job is relatively stable and supportive, and the Sertraline somewhat helps... but the problems are still underlying and aren't solved or supported. I think this goes above the individual therapist and to the organisation on the whole. [name removed] did what he could and by the book... but the book is too templated and every individual is different.

Suggested improvements
Think outside of the box... or just go to the police Also, who is the nurse and doctor I've been prompted for further review on... I've never heard of them in my life. Dr [name removed] and Miss [name removed]. Finally, I'm actually feeling a lot better since stopping therapy, as it prompted me to feel worse and dwell on everything that's going on. At least now it's more out of sight, out of mind. Sort of.

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Short link to review Wokingham Community Hospital: http://iwgc.net/eb6hk