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22nd May 2024


Everyone I spoke to was kind and caring, especially my therapist who was wonderful.

Suggested improvements
It took over a year from me entering the Talking Therapies system before my first counselling appointment due to me being constantly assessed and then referred to different departments, who each decided that I should be seeing someone else. Eventually they settled on counselling, which was the right fit, but it took over a year to get to that point!





Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience