West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
2,551 reviews

Reviews

Recommend
Dignity/Respect
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Information
Cleanliness
Staff

Reviews

 
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Review of MSK Physiotherapy - WBCH
3rd May 2024


My physiotherapist [name removed] read was caring and compassionate and he was a good listener

Suggested improvements
My treatment was excellent by [name removed] read I don’t think anyone could have treated me as well I don’t think anything could have been better

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
3rd May 2024


On time Personalised advice Not rushed

Suggested improvements
N/a

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
3rd May 2024


No waiting. Friendly and professional service. In and out within 15 minutes.

Suggested improvements
Nothing.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
3rd May 2024


An old lady is serving NHS. Being an adult we can atleast do this.

Suggested improvements
Continue the same

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
3rd May 2024


The staff were very friendly and accommodating of my needs. They pushed back my appointment so that i could have the numbing cream on for the correct amount of time, which was very helpful.

Suggested improvements
Better communication between the GP and the hospital as the information i got from the GP about numbing cream was incorrect.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
3rd May 2024


Little bit of a wait but not worried as everything else was very good and efficient

Suggested improvements
None

Staff
Listened to
Information
Involvement
Rating not given.
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
3rd May 2024


I was running late due to road works and rang up to let them know they was very understanding and very helpful couldn’t be any more grateful for there service x

Suggested improvements
Nothing at all was overal fantastic

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
3rd May 2024


The physiotherapist was very professional, kind & understanding. I couldn’t fault him.

Suggested improvements
N/a

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
3rd May 2024


[name removed] exceeded all expectations!

Suggested improvements
Nothing to add

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
2nd May 2024


The nurse was very attentive and kind

Suggested improvements
Nothing everything was perfect

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
 
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Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez