Vicarage Road, Watford, England, WD18 0HB
I was very impressed by the care received by the Out of Hours GP, and also Sam in A & E triage. Subsequently the DVT nurse, Welmita, went out of her way to help expedite my appointment and was outstanding in all respects of my time in ACU. Much appreciated. One downside was the patient toilet in the Vascular Lab area on 3rd floor, which was disgusting.
Bot a great hospital and I would advise against attending here
An urgent referral by G.p for a DVT scan.My experience from reception to the initial examination was efficient despite the obvious shortage of staff.I was very impressed with the professional,compassionate attitude of all members of staff. I asked to speak to the manager of the unit and my discussion with senior sister Jayini Rodrigues was very impressive.I spoke particularly about the performance of Welmita Jagger ..She could not have been more helpful and with her caring attitude to her duties she deserves special praise. It is perhaps wrong to single out one individual but having spoken to Sister Rodrigues it became clear that her attitude to management of her staff is first class and a credit to the NHS.
The link between the triage window and registration is not that clear and there is no fail safe. I thought the triage nurse said sit down so I did so. Then I sat for 1.5 hours in full view of reception with no one saying anything before I saw someone make the same mistake but this time the triage nurse noticed and corrected them. If you check in at triage and don’t register should someone not come and look for you?
Disgusting. Six hours to be told in a corridor a dismissive statement. Horrendous hospital with no care. Going to have to see a proper doctor as no trust or faith in the hospital