warwick-hospital

Warwick Hospital

Lakin Road, Warwick, England, CV34 5BW
 
162,686 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
Page 365 of 15391
 
Review of Dermatology Day Unit Warwick written by a patient
4th February 2023


Good team work, friendly staff, professional service! :) Very good explanation about procedure and follows up.

Suggested improvements
Everything was absolutely perfect! Thank you!

Dignity/Respect
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Safe
Rating not given.
Food
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Review of Coronary Care Unit
4th February 2023


My treatment in Warwick hospital A&E was fantastic and after transfer to CCU the care I received continued to be faultless and the staff could not have been more helpful or supportive.

Suggested improvements
Nothing could have been better treatment and food were fantastic.

Dignity/Respect
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Review of Urology Day Case Unit
4th February 2023


Both nurses were incredibly supportive and kind.

Suggested improvements
Nothing!

Dignity/Respect
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Review of Thomas Ward
4th February 2023


Staff cared about my welfare.

Suggested improvements
Dimed lights? Overhead lights too bright at times.

2023-02-19 16:27:28
Response from Warwick Hospital

The lights above patients beds can be dimmed. I do not know if the patient was aware of this however I will ask staff to inform new patients of this option. My apologies to this patient in relation to their concern.

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Rating not given.
Food
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Review of Day Surgery Unit General Card
4th February 2023



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Review of Swan Ward Post Natal
4th February 2023


Outstanding care. Everyone clearly took pride in their work and we were always treated with kindness, respect and care. Nothing was ever a problem! Nish, Kate Heather (student midwife) and Kachel were all amazing and provided outstanding care.

Suggested improvements
Nothing!

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Review of Delivery Suite
4th February 2023


Friendly and attentive midwife who gave all the support throughout the delivery. Overall very positive experience.


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Review of Outpatients Department Warwick General Card
3rd February 2023


On discharge from Warwick Hospital previous weekend I was given blood test forms and told by ward staff to attend phlebotomy any time during opening hours for follow up blood tests. On arrival at phlebotomy 3/2/23 I presented to outpatients reception and was told I would not be able to have the blood taken as I did not have an appointment, and that I would have to log in to the hospital site to book and appointment. There were no appointments on the online system until 6/3/23, thus delaying my blood test and wasting my journey on 3/2/23. Only once I had physically attended outpatients was I informed of the need to book (and the system for booking) a phlebotomy appointment. The staff member on reception attempted to book me an appointment for 6/3/23 but this did not work. When I logged in to SwiftQueue myself at home no such appointment was on the system. I had to book myself an appointment using SwiftQueue. My wasted journey to Warwick hospital and the delay to my blood test could have been prevented if ward staff (or anyone issuing the blood test forms) had informed me of the need to book and the system for doing so.

Suggested improvements
My wasted journey to Warwick hospital and the delay to my blood test could have been prevented if ward staff (or anyone issuing the blood test forms) had informed me of the need to book and the system for doing so.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Rating not given.
Staff
 
Review of A & E
1st February 2023


Can’t fault the service from start to finish. Considering was Boxing Day too , my mum (almost 99) was treated with the help and kindness she deserves. Thank you

Suggested improvements
Not sure what could have been better to be honest

Experience
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Food
Rating not given.
Staff
 
Review of Physiotherapy Outpatients - Warwick
1st February 2023


my appointment was on time and the treatment/advise I was given was excellent and explained really well, Katherine was really lovely.

Suggested improvements
Nothing

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Page 365 of 15391

Warwick Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Warwick Hospital: http://iwgc.net/eb6ei