Warwick Hospital

Warwick Hospital 2023-02-14 Person 3 5 0

Doctor was okay

Time. I watched 3 people with serious looking injured waiting as long as me which was 2and a half hours

Warwick Hospital 2023-02-14 Person 4 5 0

In and out quick

Given wait times

Warwick Hospital 2023-02-14 Person 5 5 0

Smooth service with kind staff

A teenage boy had a dislocated fingers his dad asked for pain killers for him after an hour waiting and the receptionist said he would be going in soon so didn't give him anything. He waited another hour before his dad asked again and he was finally given some. I felt really bad for him. He was shaking he was in so much pain.

Warwick Hospital 2023-02-14 Person 4 5 0

A reflection of how I felt, food question is not applicable so went down the middle, should have a not applicable response to that question as will corrupt the outcome of response to it.

It is just such a long process, being the only one in A&E at the time was a little while before triage, a short wait for x-ray although only one waiting quite a long wait in minor injuries unit before invited in to consultation room, staff were very good but some of the process was lengthy.

Warwick Hospital 2023-02-14 Person 4 5 0

Good care, kind nurses and doctors

Nowhere to buy basic food for my baby. After being seen quickly in A&E we ended up waiting 1.5 hours at the minor injuries dept and our 8 month old needed some food by that time. Could do with a WH Smith or similar for basic food and necessities. Didn't seem any very long queues at a&e but I'm guessing it's because a lot of people were sent round to minor injuries and the wait there wasn't great.

Warwick Hospital 2023-02-14 Person 2 5 0

The atmosphere on the minor injuries unit was awful, I saw 3 members of staff in the 3 hrs I spent at hospital, not one of them seemed interested or showed any passion for their profession. I could not understand the one doctor who gave me results of my x ray, sent me home and then sent discharge letter to my doctor with completely different information on it to what I was told. I get that moral is low as well as staff issues, but it’s a bit different to working in a shop these are people’s lives, we are supposed to feel reassured and trust in what you say to us, not feel as though we’re just a nuisance disturbing your chat and cup of coffee . Made to feel we should be apologising for attending the department in the first place. I also appreciate you must get a lot of patients attending who perhaps shouldn’t be there but in my case you could clearly see the injury, and the fact it needed looking at.

There is too much to mention.

Warwick Hospital 2023-02-14 Person 4 5 0

We were seen v quickly and staff were understanding and compassionate. Dr seeing my 10 month old son was very good at making him feel at ease. Meds were prepared quickly and we were able to go home

On this occasion no

Warwick Hospital 2023-02-14 Person 5 5 0

I came in with swollen tonsils, back pain and tummy pain. My doctor was very kind and informative , he checked me over thoroughly and listened to what I had to say and made sure that I was treated with the correct antibiotics. I went to Coventry a&e the night before and it was very busy, the wait was over 12 hours. So I was glad that when I arrived at Warwick I was seen relatively quick.

Nothing.

Warwick Hospital 2023-02-14 Person 5 5 0

Staff superb Friendly and reassuring

Nothing NHS IS BRILLUANT PAY THEM MORE

Warwick Hospital 2023-02-14 Person 5 5 0

I tell you how it was.

Car parking charges.