victoria-hospital-2

Victoria Hospital

Whinney Heys Road, Blackpool, England, FY3 8NR
 
1 2 3 4 5 69,625 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a patient
10th July 2020

As the NHS celebrates its birthday I would like to add my sincere thanks to the staff at Blackpool Victoria Hospital for the wonderful care that I had and am still receiving from them. Four weeks ago my bicycle and I parted company on a patch of sand resulting in a broken ankle for me. An off duty nurse called Joe came to my rescue and prevented me from doing any further damage. His kindness and care to me was the start of all that I received in the following weeks. The Ambulance team that stabilised and transported me, the X-ray people at Whitegate Drive, arriving into the care of A&E at Victoria where after a dose of Ketamine, my ankle was realigned and plastered. That was quite an experience! Early hours of the morning and up to Red Bay on Ward 35 where I was treated to a cup of tea and toast, a smile and ‘it’s no trouble’. I was operated on later in the day, thank you to Mr Anand and his team who have followed my progress all the way through. I must now start my ‘thank yous’ and if I miss anyone out I apologise. The Sisters on the ward making sure that everything ran smoothly, the staff nurses and training nurses giving us our medications and helping with other tasks. The physio team who were so encouraging and professional. The cleaners who kept the ward spotless and always had a cheery word. Finally I want to say a special thank you to the Health Care Assistants, who I personally think are the back bone of the ward. Your kindness, cheerfulness, nothing ever too much trouble for you in what were sometimes not the most pleasant of jobs, it was always done with care and compassion, thank you. I am now an outpatient, attending Mr Anand’s clinic and the plaster clinic, where in both places the care and kindness are still there in all my treatments. Thank you.

Recommend
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Dignity/Respect
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Written by a carer
16th June 2020

A member of my family was unexpectedly very unwell and consequently seen by Professor Bittar as an inpatient in Blackpool. The patient journey from admission, care on Citu, ward 39 through to surgery and discharge was well managed and driven by what my relative needed. Aside from the excellent clinical care Professor Bittar, his medical team and the nursing teams provided, what really struck us as a family was the patience, time and compassion shown to us as we tried to make sense of things at one of the most vulnerable times in our family life. This made all the difference to us and helped us trust that our relative was in safe hands. It also helped us to cope with the seriousness of what was happening at that time. We honestly cannot thank Professor Bittar and his colleagues enough for what they have done - which is to give us years of life together as a family - thank you!

Recommend
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Dignity/Respect
1 2 3 4 5
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1 2 3 4 5
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Written by a patient
14th April 2020

I had a C-section at this hospital and had to stay in due to my baby being ill, I can't express enough how much I am so proud of the midwives and drs that were involved in my care and my babies, they were so kind helpful and couldn't do enough. Also with the virus going round they used PPE at all times when caring for me and my baby which made me at ease all three my lovely stay, the food was amazing and always on time. C-section date: 09/04/2020 Time: 11:20am If I could thank every midwife and Dr that dealt with me face to face I would proudly do it just hope you see this.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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Written by a patient
25th March 2020

I was initially seen in the outpatients department in the Cardiac centre at Blackpool Victoria Hospital and this was followed by admission and surgery to remove a small cancer in my lung. As a non-smoker this has been a terrible shock. However the treatment and consideration I have received from Professor Bittar's surgical team, the nurses in critical care and the nursing staff on the ward was professional and caring. All of which helped to ease my recovery. The hospital is modern and welcoming, and the communication that I have had with Professor Bittar's Secretary has been extremely pleasant and helpful.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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1 2 3 4 5
Written by a patient
21st February 2020

My experience within Blackpool Victoria Hospital was excellent. I had an operation performed by Mr Bittar and am feeling great now. The hospital was very clean and the staff were fantastic with me from entering to leaving. I honestly can't think of how they could have made my visit any better.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
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Information
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Cleanliness
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Written by a patient
26th January 2020

Absolutely amazing staff.

Recommend
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Written by a patient
16th January 2020

What more can I say ................ Other than I received fantastic care and treatment not just by the medical team, but by the everyone from cleaning services to Physio staff and Cleaning staff. I received great care following both my Hip replacement and was discharged from the hospital in less than 2 1/2 days stay. Thank you so much

Recommend
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Written by a patient
16th December 2019

I would definitely recommend this hospital for Cardio, having been in appreciation of the work undertaken for 15 years. For the most recent AVR, for which I have written a review, the end to end of what was provided was very good indeed, and the oncome superb. However, the nurses at intensive care seemed to be short staffed. A well publicised national problem of Nurse shortage, but it would be wrong of me not to notice. Always wonder how Blackpool copes with so much paper in the workflow, but they seem to make it work. Would not think of going anywhere else for Cardio.

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Written by a patient
7th November 2019

I recently spent 8 days in ICU and the Lancashire Cardiac centre and these must be the best nurses in the UK. The care that I received was second to none and I left the hospital feeling I was leaving part of my family behind. Nothing was too much trouble for them and their concern for me was so genuine and sincere. What an amazing team of nurses.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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Written by a patient
24th October 2019

I had lung surgery in July 2019 The treatment I received from all the ward nursing team was wonderful and off a high level The environment was clean and tidy and I felt the nursing team treated me with dignity and respect. The only slight comment I have, was the sister on the ward. I know it is hard to deal with bed management, which may cause Individual work stress (obvious what she was doing, looking for people to discharge) but she should take lessons from the nursing ward staff, adopting empathy and compassion instead of abruptness in her communication style when conversing with patients. Other than this little negative point, (one person out of a full team is not bad) the whole experience of being treated in Blackpool hospital was very positive and I would recommend the high standard of nursing care to my friends and family.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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1 2 3 4 5
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1 2 3 4 5
 
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