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The Royal Marsden Hospital (Sutton)

Downs Road, Sutton, Surrey, England, SM2 5PT

 

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Recommend
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Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
1 2 3 4 5
Meals
1 2 3 4 5
Worries-concerns
1 2 3 4 5
Pain Control
1 2 3 4 5
28th June 2019
Written by a patient

I think the nurses do an excellent job, they are so busy but always have time for you, I would say their care is 100%.

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Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
1 2 3 4 5
Meals
1 2 3 4 5
Worries-concerns
1 2 3 4 5
Pain Control
1 2 3 4 5
17th June 2019
Written by a patient

I could not have received better treatment from all the staff I interacted with in the Radiotherapy area. They were on time for the majority of appointments and on the one occasion they were delayed I was informed of a 20 mts delay just before my scheduled appointment time. It turned out to be 15 mts.

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Dignity/Respect
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Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
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Meals
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Worries-concerns
1 2 3 4 5
Pain Control
1 2 3 4 5
23rd May 2019
Written by a patient

Everything was so caring and professional. Incredible kindness and love - all appreciated. Nothing they could be or do better. Only thing, the internet during the day is too slow to be usable. All the staff agreed!!

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Cleanliness
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Staff
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Call bell
Rating not given.
Meals
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Worries-concerns
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Pain Control
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23rd May 2019
Written by a patient

New patients clinic appointment was nearly 2 hours late. 1st chemo appointment was 3 hours late. Most other o/p appointments were 45-75 minutes late.

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Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
1 2 3 4 5
Meals
1 2 3 4 5
Worries-concerns
1 2 3 4 5
Pain Control
1 2 3 4 5
23rd May 2019
Written by a patient

Painless treatment, nice staff, short waiting time.

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