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The Royal Marsden Hospital (Sutton)

Downs Road, Sutton, Surrey, England, SM2 5PT
 
1 2 3 4 5 24,537 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Review of Oak Day Unit,
29th September 2022


We had a thorough discussion about the medication i required and i received a prescription in a timely manner


I am totally satisfied and can't think if anything more that i needed

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
1 2 3 4 5
Meals
1 2 3 4 5
Worries-concerns
1 2 3 4 5
Pain Control
1 2 3 4 5
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1 2 3 4 5
Review of Oak Day Unit,
29th September 2022


Great service, short wait times, caring staff, thanks so much to everyone!


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
1 2 3 4 5
Meals
1 2 3 4 5
Worries-concerns
1 2 3 4 5
Pain Control
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Childrens Day Unit,
14th September 2022


When we were at the Royal Marsden for the first chemotherapy session, everything was very strange and alien to us. The staff were all very reassuring and put us at ease. We were unsure of how systems work so we were very grateful when my son’s medication was delivered to the ward and the medication was explained to us by a member of the pharmacy team. It continues to be an excellent service and takes away the news to go to pharmacy and wait for the medication.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
Report this review
1 2 3 4 5
Review of West Wing Day Unit ,
15th August 2022


Staff on West Wing are always so friendly even when they are busy, and there is a great sense of community amongst the staff which is lovely to see. It is obvious that patients' wellbeing is the top priority for everyone on the ward. Thank-you!!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
1 2 3 4 5
Meals
1 2 3 4 5
Worries-concerns
1 2 3 4 5
Pain Control
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Childrens Day Unit,
28th June 2022


Excellent care as ever by the staff at Royal Marsden Hospital.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Childrens Day Unit,
24th June 2022


The Royal Marsden, Sutton, continues to provide outstanding care and support to my child and our family.


None

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
Call bell
1 2 3 4 5
Meals
1 2 3 4 5
Pain
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Medical Day Unit (Sutton),
21st May 2022


The nurses are lovely and gave me all the information about my treatment.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
1 2 3 4 5
Meals
1 2 3 4 5
Worries-concerns
1 2 3 4 5
Pain Control
1 2 3 4 5
Report this review
1 2 3 4 5
Review of West Wing Day Unit ,
17th May 2022


Very helpful staff, clear and consise information provide at all times during treatment and time in the hospital.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
1 2 3 4 5
Meals
1 2 3 4 5
Worries-concerns
1 2 3 4 5
Pain Control
1 2 3 4 5
Report this review
1 2 3 4 5
Review of West Wing Day Unit ,
12th May 2022


Some questions were not applicable, day visit for treatment. I gave the answers to relevant questions and the service and kindness of staff was excellent. Face to Face with doctor was very reassuring with time and understanding to all my questions and symptoms.


I’m not sure anything on this treatment day could be improved.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Call bell
Rating not given.
Meals
1 2 3 4 5
Worries-concerns
Rating not given.
Pain Control
Rating not given.
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1 2 3 4 5
Review of Childrens Day Unit,
4th May 2022


Staffs are very friendly and caring. Treatment equipments are more advanced and better condition than others places. Some time not getting the info and admin support when required.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
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