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The Royal Marsden Hospital (Sutton)

Downs Road, Sutton, Surrey, England, SM2 5PT
 
1 2 3 4 5 24,504 reviews

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1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of Smithers Ward, written by a patient
3rd June 2020

Eve Bowlender was very professional and kind and had extremely good infection control standards

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1 2 3 4 5
Review of Radiotherapy Sutton, written by a patient
26th May 2020

Questions not answered where I had no experience of the event. I attended the hospital for brief periods of radiotherapy. Waiting was minimal and the treatment was exceptional.

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1 2 3 4 5
Review of Smithers Ward, written by a patient
26th May 2020

I was very impressed with the care I received on the day of my operation. I was very nervous and apprehensive about what I was having done but was kept informed every step of the way from the moment I arrived on the ward until I was discharged from every member of staff involved in my case.

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1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
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Worries-concerns
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1 2 3 4 5
Review of Radiotherapy Sutton, written by a patient
20th May 2020

everyone in the radiotherapy team were wonderfull people, who took time to listen and help with any problems

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Dignity/Respect
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1 2 3 4 5
Review of Radiotherapy Sutton, written by a patient
15th May 2020

Everyone. from the friendly faces at the main hospital entrance, the helpful radiotherapy receptionists to the kind, gentle ladies who were so careful and attentive at all times. No complaints at all. My only suggestions would be to perhaps recommend that you can do a few limbering up exercises in the changing cubicle ( I had been quite on edge in the waiting area...my reaction entirely, not caused by anything wrong!) and to ensure people are reminded to rest the heels onto the bed ( I found that my feet were totally rigid on the first trip)

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Dignity/Respect
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1 2 3 4 5
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1 2 3 4 5
Review of Radiotherapy Sutton, written by a patient
5th May 2020

The treatment sessions were well organised and efficient to limit the amount of time at the hospital.

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Dignity/Respect
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1 2 3 4 5
Review of Bud Flanagan West Ward, written by a patient
15th April 2020

I was at the hospital for 4 weeks. I find it hard to imagine what improvements could possible be made. Everyone was fantastic. Even the food, which I was concerned about in advance, was very good.

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1 2 3 4 5
Review of Radiotherapy Sutton, written by a patient
1st April 2020

I have found the care and attention that I was given exemplary, from the reception team to the nurses and radiographers. All of my questions that I had throughout my treatment were treated with respect and answered honestly. This became even more important as the Corona virus became a global pandemic. During this time the staff have remained calm and reassuring during a very difficult and challenging time. The only thing that I would say is that I had not realised that I would not be able to have my hair cut once my mask was made. I was due a hair cut after this and was told not to. If I had known this I would have arranged to have my hair trimmed before we started.

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1 2 3 4 5
Review of Radiotherapy Sutton, written by a patient
27th March 2020

At a very stressful time for me and with the Coronavirus looming, all the radiotherapy staff were outstanding. They were efficient and friendly, not always a combination found during treatment. Questions were answered and fears allayed.

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1 2 3 4 5
Written by a patient
27th March 2020

I cannot praise this hospital enough. It is hard to believe that such a centre of excellence exists. It has restored my faith in human nature. From the moment of the confirmation of my diagnosis I determined to put my faith in the staff and to help them to help me. I followed all advice to the letter and was handsomely repaid. I received nothing but care, courtesy and consideration. I have never before encountered such dedicated people. From top consultants, nurses, catering and cleaning staff, everyone of them is exceptional. Above and beyond!. Be in no doubt, this hospital is at the top of it's field. World class indeed. You will not receive finer treatment anywhere. So thank you all for my treatment!

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