Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Royal Marsden Hospital (Chelsea)
2020-12-01
Person
5
5
0
Review of Outpatients department Chelsea
written by a patient
1st December 2020
I was only in for a blood test, but as always found the Royal Marsden charming caring and helpful in these trying times ...soon hopefully we will be back to some sort of normal and I know the RM will continue to live up to its magnificent caring reputation.
Suggested improvements
No ... you do really well
The Royal Marsden Hospital (Chelsea)
2020-11-30
Person
5
5
0
Review of Outpatients department Chelsea
written by a patient
30th November 2020
Excellent service from all concerned. Not only were the Radiographers first rate throughout but were equally supported in providing a personalized caring environment by (amongst others) Henry and the volunteer staff COVID checking at the Main Entrance, Deborah and other staff on Reception and the ever willing and available Vina and the nursing team. I appreciated that everyone engaged with both eye contact and asking how I was feeling. Even remembering our past corridor conversations (e.g. my grandchildren, 11+ wine tasting or Welsh rugby support) All these extra-curricula conversations help reinforce you are providing treatment to the person and not just the ailment. Follow up has also been first class e.g. consultation, extra tests and scans when an issue of concern from the normal run of treatment presented itself.
Suggested improvements
Nothing
The Royal Marsden Hospital (Chelsea)
2020-11-28
Person
5
5
0
Review of Radiotherapy Chelsea
written by a patient
28th November 2020
The ones not starred are not applicable to me. Excellent treatment all round.
Suggested improvements
No
The Royal Marsden Hospital (Chelsea)
2020-11-19
Person
5
5
0
Review of Radiotherapy Chelsea
written by a patient
19th November 2020
I rarely waited long for my radiotherapy appointments. Everyone was kind, helpful and polite.
Suggested improvements
Nothing.
The Royal Marsden Hospital (Chelsea)
2020-11-16
Person
5
5
0
Review of Rapid Diagnostic and Assessment Centre
written by a patient
16th November 2020
Visit to RDAC to check out lump in breast, seen very quickly and given ultrasound with follow up for results.
All staff were kind, friendly and professional. Could not have asked for better treatment. Results explained and left the unit totally reassured and informed.
Suggested improvements
Nothing, totally satisfied with the treatment by all members of staff.
The Royal Marsden Hospital (Chelsea)
2020-11-13
Person
5
5
0
Written by a patient
Written by a patient 13th November 2020
The complete team that I have been treated by so far - led by Mr Gerald Gui, Miss Rachel Rolph and Sarah Adomah - have been amazing. I have felt cared for at all times - from the Day Surgery Receptionists to the recovery nurse (a lovely lady from Belfast) - when I've needed it most. A huge thank you to the team.
The Royal Marsden Hospital (Chelsea)
2020-11-10
Person
5
5
0
Written by a patient
Written by a patient 10th November 2020
The Royal Marsden staff are brilliant so professional and caring.
Thank you.
The Royal Marsden Hospital (Chelsea)
2020-11-09
Person
5
5
0
Written by a patient
Written by a patient 9th November 2020
Professional and high quality care. Staff were friendly, kind and happy to answer questions and provide the necessary support during my visit.
The Royal Marsden Hospital (Chelsea)
2020-11-09
Person
5
5
0
Review of Rapid Diagnostic and Assessment Centre
written by a patient
9th November 2020
I couldn’t fault the staff I saw. Constantly explaining what they were doing, reassuring me and asking me about general things to keep me relaxed
Suggested improvements
I couldn’t fault the service
The Royal Marsden Hospital (Chelsea)
2020-11-09
Person
5
5
0
Review of Surgical Unit
written by a patient
9th November 2020
I could not have asked for better treatment, everyone was caring and attentive
Suggested improvements
Nothing