The Royal Marsden Hospital (Chelsea)

The Royal Marsden Hospital (Chelsea) 2020-11-02 Person 5 5 0

Excellent hospital, great caring nurses.

The Royal Marsden Hospital (Chelsea) 2020-10-30 Person 4 5 0

Overall lovely staff...who did their job well. there was what I would describe as THE DISAPPEARING NURSE though...one particular individual, very jolly, who waved with enthusiasm and said they were looking after me that day ...promised to bring me a gown that fitted...but didn't. I was told that I would be expected to leave wearing the special compression stockings but they never appeared either. I was told around 11am that I would be leaving that day but the staff appear to change around so often..it was impossible to find anyone who would supervise the departure...so it was all a bit of a muddle....and not really satisfactory. I felt that not enough time was given to gather oneself up to leave... that one person might be allocated to supervise that everything necessary is covered...just felt rushed and unstructured.

See above

The Royal Marsden Hospital (Chelsea) 2020-10-30 Person 5 5 0

I felt there was a lot of attention to detail, very gentle care and that staff were attentive. Once I came round from the op, staff were very approachable and friendly , again with attention to detail. I was impressed with the way all the staff worked alongside one another...willingly and without being asked, helped each other with a really good co-operative spirit. Very positive atmosphere

Very minor but worth a mention I think... Was recovering from op...still having to lie stock still and really unable to do anything else.....and two staff started what they thought to be a quiet chat..... Only because of the general silence and assumption that patients aren't all that conscious..it was quite disturbing...

The Royal Marsden Hospital (Chelsea) 2020-10-29 Person 5 5 0

Everyone in the CCU was absolutely fantastic. I felt reassured that I was receiving the best possible care for the short time that I was there.

The Royal Marsden Hospital (Chelsea) 2020-10-29 Person 5 5 0

they made it such a nice experience. always on-time, happy relaxing people, am so grateful for the whole experience Dave Ward

nothing at all

The Royal Marsden Hospital (Chelsea) 2020-10-24 Person 5 5 0

Treatment that ended on 22 Oct could not have been better

I can think of nothing -- everything was done efficiently and with kindness

The Royal Marsden Hospital (Chelsea) 2020-10-15 Person 5 5 0

I was treated with great kindness and friendliness by all the staff. Everyone was very efficient and di their job calmly and in a timely fashion. I am very grateful for the brilliant job the staff at the Royal Marsden do for their patients at a time when patients are worried and scared. Thank you all very much.

All good

The Royal Marsden Hospital (Chelsea) 2020-10-14 Person 4 5 0

Everyone I came into contact with was efficient, courteous, kindly and brisk. The 2 "not at all" selections are because neither question was relevant in my case.

Inform me ahead of time of scheduled clinic interviews.

The Royal Marsden Hospital (Chelsea) 2020-10-05 Person 5 5 0

Staff were available in the Radiotherapy Department to help with skin and could talk through treatment with a nurse on Friday mornings.

Can’t think of anything

The Royal Marsden Hospital (Chelsea) 2020-10-05 Person 5 5 0

The nurses and Doctors I saw at the Rapid Diagnostic and Assessment Centre were so helpful and kind(Netty, Kal, Goscia, Simone, others) so that, although I obviously wasn't there for a wonderful reason, it was a pleasure to spend time with them. They were warm and friendly and there was a nice atmosphere at the clinic (plus it smelled nice !!) This was my second visit within weeks and Goscia and Simone even remembered me from the previous visit.

I cannot think of anything really.