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The Royal Marsden Hospital (Chelsea)
2020-10-30
Person
4
5
0
Written by a patient
Written by a patient 30th October 2020
Overall lovely staff...who did their job well.
there was what I would describe as THE DISAPPEARING NURSE though...one particular individual, very jolly, who waved with enthusiasm and said they were looking after me that day ...promised to bring me a gown that fitted...but didn't.
I was told that I would be expected to leave wearing the special compression stockings but they never appeared either.
I was told around 11am that I would be leaving that day but the staff appear to change around so often..it was impossible to find anyone who would supervise the departure...so it was all a bit of a muddle....and not really satisfactory.
I felt that not enough time was given to gather oneself up to leave...
that one person might be allocated to supervise that everything necessary is covered...just felt rushed and unstructured.
Suggested improvements
See above