The Hampshire Clinic - part of Circle Health Group

The Hampshire Clinic - part of Circle Health Group 2023-05-30 Person 5 5 0

I was well cared for and looked after

The Hampshire Clinic - part of Circle Health Group 2021-12-02 Person 5 5 0

I was so impressed by the treatment I received, From when I arrived I was kept informed of the timings and when i would have my procedure. All the staff that came to see me were friendly and nothing was too much trouble, My discharge was on time and it was explained to me the process when I got home. I cant thank you enough.

The Hampshire Clinic - part of Circle Health Group 2021-08-26 Person 5 5 0

I felt safe and totally well cared for by all the staff following my surgery. Everyone was warm and friendly. Level of care and attention was outstanding. Out patients after care was excellent. Setting was nice and rural. Very COVID aware safe and clean. Food was great too!

The Hampshire Clinic - part of Circle Health Group 2021-05-16 Person 2 5 0

Had cataract surgery with massive problems of dysphotopsia and posterior vitreous detachment in this hospital. I would not recommend this hospital or surgeon to anyone. Normal safety procedures were not followed during the rushed surgery. I was not anaesthetised in the theatre, no preparations had been made for a chair for me to sit on to have my eye marked for the toric lens, instead I had to perch on a very high stool where I feared I would fall off backwards; I was not given a signal to ask the surgeon to stop operating and so could not tell them that I felt as though they were burning a hole in the side of my eye with the pain; there was only one lens in the room instead of two; the lens did not open out properly so the surgeon pushed it flat into my eye with his finger; the lens has a significant crack in it. My reporting of pain during surgery was met with ridicule and my huge difficulties with dysphotopsia were dismissed with a sneer and a shrug that this condition is so rare that surgeons do not bother to learn about it. A YAG procedure caused a very symptomatic posterior vitreous detachment that needed a vitrectomy after 13 months of hell so that I could drive safely. After cataract surgery I was left with 6/60 vision in my non-operated eye and totally unable to use my vision in the operated eye. I was a danger to myself and to others but the hospital would not address my difficulties and told me I was being unrealistic in my expectations. This is unacceptable especially as the surgeon kept telling me I would have no problems when I repeatedly asked for information on the problems caused by cataract surgery prior to the botched operation. The surgeons and the hospital take no responsibility or care for patients who have post-operative problems. It is just a money-making system with no concern for patient safety, health or outcomes.

The Hampshire Clinic - part of Circle Health Group 2021-04-16 Person 5 5 0

I have had the pleasure of having a half knee replacement 10 days ago. I have absolute confidence in recommending this hospital for anyone considering a similar operation. From the consultant surgeon, nursing staff, catering staff to the people who clean up for everyone I have nothing but admiration for their skills and dedication. It seems such a sad unnecessary criticism, especially in this day and age, the hospital / Medical facility, whatever you want to call it has the worst WiFi (absolutely free mind you) system I have come across since the 1990s. Don't bring your check book, it won't help. Sad really. Bring a book, a real one Harry Baker

The Hampshire Clinic - part of Circle Health Group 2020-05-14 Person 1 5 0

I went to the Hampshire clinic a few years ago for a minor operation and my husband has also used the services to see a consultant. In the current, stressful climate - my GP urgently referred me for an ultrasound scan. I emailed over the referral first thing yesterday and called to say it was being sent. By the end of the day, I hadn’t hear anything - rang to be told they hadn’t even looked at the email. 24 hours later I had to chase them again, apparently it’s been looked at by a radiologist who doesn’t seem it important enough to do now. Appalling patient care! Aside from having to constantly chase for updates, obviously I feel very stressed about my current pain and BMI don’t feel i’m worthy of their time. After the Covid pandemic, I would NEVER support The Hampshire Clinic again. Truly awful!

The Hampshire Clinic - part of Circle Health Group 2020-01-22 Person 5 5 0

Fantastic care at this hospital, staff were caring, helpful, nothing was too much trouble, I would definitely recommended staying at this hospital

The Hampshire Clinic - part of Circle Health Group 2019-09-24 Person 5 5 0

All of the staff were lovely and attentive and took great care of me. Thank you.

The Hampshire Clinic - part of Circle Health Group 2019-09-03 Person 5 5 0

The staff were really brilliant, the facilities are great.

The Hampshire Clinic - part of Circle Health Group 2019-01-23 Person 5 5 0

Excellent care and treatment towards my 12 year old son by the paediatric team over 2 surgeries. The first surgery was overnight and the nurses were attentive and caring especially when he was in a lot of pain. The second surgery was a day case but they remembered him and treated him like an old friend which made him feel special. Plus parents aren't made t feel like they are in the way - equally caring towards us as the children.