The Hampshire Clinic - part of Circle Health Group 2021-05-16 Person 2 5 0

Had cataract surgery with massive problems of dysphotopsia and posterior vitreous detachment in this hospital. I would not recommend this hospital or surgeon to anyone. Normal safety procedures were not followed during the rushed surgery. I was not anaesthetised in the theatre, no preparations had been made for a chair for me to sit on to have my eye marked for the toric lens, instead I had to perch on a very high stool where I feared I would fall off backwards; I was not given a signal to ask the surgeon to stop operating and so could not tell them that I felt as though they were burning a hole in the side of my eye with the pain; there was only one lens in the room instead of two; the lens did not open out properly so the surgeon pushed it flat into my eye with his finger; the lens has a significant crack in it. My reporting of pain during surgery was met with ridicule and my huge difficulties with dysphotopsia were dismissed with a sneer and a shrug that this condition is so rare that surgeons do not bother to learn about it. A YAG procedure caused a very symptomatic posterior vitreous detachment that needed a vitrectomy after 13 months of hell so that I could drive safely. After cataract surgery I was left with 6/60 vision in my non-operated eye and totally unable to use my vision in the operated eye. I was a danger to myself and to others but the hospital would not address my difficulties and told me I was being unrealistic in my expectations. This is unacceptable especially as the surgeon kept telling me I would have no problems when I repeatedly asked for information on the problems caused by cataract surgery prior to the botched operation. The surgeons and the hospital take no responsibility or care for patients who have post-operative problems. It is just a money-making system with no concern for patient safety, health or outcomes.