St Richard's Hospital

Spitalfield Lane, Chichester, West Sussex, England, PO19 6SE
 
1 2 3 4 5 29,993 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a patient
18th April 2020

I have been a patient at St Richards for a very long time both my sons were born there and I have a long term condition that I am treated for and I cannot fault the care I have been given and continue to receive.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a carer
21st March 2020

Thank you to all in Selsey ward for the care and consideration given to my husband recently

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
5th March 2020

In common with most NHS hospitals, the medical care is second to none. The hospital organisational system grinds on at its own pace, a system that promotes the healing process and moves patients through as quickly and efficiently as is sensibly possible. St Richards is a good hospital and a stay there is a positive experience except in one area; the pharmacy! The arrangement where a leaving patient is asked to wait in the Goodwood Lounge while his drugs are assembled and checked by the pharmacy, simply does not work! I know that I am just one of a chorus of patients whose healing is compromised by that dreadful 'wait' that is about an hour on a good day, up to 4 hours (on my recent release). This comment to examine and modify the system is more a demand than a suggestion, The situation is well serious enough for a deep study of the system as it is presently seriously counter-productive. I do hope that the management occasionally read and react to these 'reviews'.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
31st January 2020

The nursing team were considerate, friendly and communicative about what was going on and manage to keep a personal aspect to their approach. The catering folk that bring the tea and meals are also friendly, doing a great job. The one thing that totally let's everything down is the pharmacy department. I was waiting 3½ hours after being cleared for home before I recieved my medication and this was totally frustrating as my wife left work early and was sitting and waiting, along with our children.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
30th December 2019

I was rushed into A@E on March 10th 2019 , When I came round I was told I had a fractured knee , neck fracture that had me wearing a brace 24/7 for 5 months also face fractures , I met and was treated by many different departments , doctors and nurses and from start to finish everything was 100% good . Many thanks to you all from me and my family Regards John Grindel

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
17th November 2019

I attended the fracture clinic ,for my 10.30 appointment,I was then sent off to have a X Ray taken. After sitting in the X Ray department for what seemed hours.. I then went back to the fracture clinic with the results,To find that every one was gone to lunch. Including the receptionist.and the consultant that I had come to see, I walked through to see if I could find someone to talk to ,and spoke to a young Dr ,and explained to him what had happened,He very kindly phoned through to ask another consultant if he could come to see me,This consultant who I had never seen before ,did come to see me, I must add I was grateful to this consultant that he .did take the time to give me five minutes of his time. I was not very pleased to find everyone was gone when I got back from the XRay department. Having traveled 15 miles on two buses ,and never got to see the consultant I was meant to see.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a patient
10th November 2019

Staff were all very attentive and reassuring

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
28th October 2019

...

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Chichester Suite, written by a patient
22nd October 2019

Room wasn’t ready on arrival .self funded and paid a week earlier Confusion re my admittance My consultant waiting for me I was told the floor in my room was very wet.( 4.30pm) Eventually left shabby reception and taken to small cold room to wait. Taken to consultant. On my return l had been moved to an other room No toiletries or towels as promised cold bathroom. Horrendous night. Was told the following Morning I must vacate the room by 10 am Difficulty contacting family to collect me at short notice On arrival home checked my “ Welcome Pack” from you to find “ checking out time is 11 am”.

Recommend
1 2 3 4 5
1 2 3 4 5
Written by a patient
20th October 2019

Having undergone a painless colonoscopy, without sedation, last Thursday 17th October, I want to thank all the Endoscopy team, the Recovery unit, and the Pre Assessment team, for making it such a tolerable experience !! If anyone, reading this, is due for a colonoscopy soon themselves, DEFINITELY GO FOR IT - I found it literally a walk in the park and now feel a bit daft, continually putting it off in the past for so long !! Thank you St. Richards - all of us locally are very lucky to have such a great hospital !

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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