Reviews
Reviews
We came at 8 am and left at 5 pm on 16/11/18. All staff went above and beyond to make it as seamless as possible.
No stone left unturned by the Dr and all the nursing staff ensured we were kept in the loop at every stage. The refreshment provided also made a long day more comfortable.
All the staff in the department were considerate and helpful.
1) The lavatory in A and E needed maintenance; the basin top was difficult to turn making hand washing not always possible.
2) 2 small bloodstains on the wall behind the trolley queue needed a damp cloth wipe.
Excellent.
The doctor was exceedingly thorough however we waited 5 hours to be seen and only then sent the patient here originally.
Then waited another 3+ hours to see doctor again.
The whole thing seems mismanaged and the medical staff rushed.
My son came to A and E late Thursday night with a head injury. It was dealt with 100% care CT scan and the we came to AECU on Friday morning all the nursing staff talked us through all the procedures offering care and advice at all times.
All staff were efficient and helpful.
One to one care, being listened to, careful explanation questions resolved.
Great care from everyone.
Staff were friendly and kind.
They explained everything and helped to make me feel more relaxed.