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St Peter's Hospital

Guildford Road, Chertsey, Surrey, England, KT16 0PZ
 
1 2 3 4 5 68,533 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 6 of 146
 
1 2 3 4 5
Review of NICU - St Peter's,
21st May 2020

All nurses and midwives have been extremely helpful and helped made me feel confident and comfortable with my son. I cannot thank them enough

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
Rating not given.
1 2 3 4 5
Review of NICU - St Peter's,
20th May 2020

Great quality of care

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
1 2 3 4 5
1 2 3 4 5
Written by a patient
19th May 2020

I was treated by Ellie after a knee injury. She clearly knew her subject and was very reassuring about the chances of recovery. She designed a progressive programme of physiotherapy that has rehabilitated my knee to the point where I can run on it without pain or after-effects. Even after Covid lockdown prevented face to face consultations Ellie provided telephone appointments and set new programmes following those up with e-mails demonstrating the exercises I had to perform. Thank you very much Ellie and thank you St Peter's

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
15th May 2020

The staff and care given was exceptional. In these uncertainty times and ever changing guidelines, I feel their should be a patient/parent advocate to share the views from a different perspective.

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
14th May 2020

Excellent care given by the whole neonatal team especially in dealing with the acuteemergency and keeping us updated about this and the support with breast feeding and discharge in transitional care.

Recommend
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
11th May 2020

Very professional and approachable team. Felt supported during the stay

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
8th May 2020

Good

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
8th May 2020

Great service

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
8th May 2020

The service we received was extremely good, the only constructive feedback I have is at times we were given conflicting advice on how to approach neonatal feeds, which was frustrating.

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
8th May 2020

Overall it was excellent in such a difficult environment. However, whilst I know intentions were genuine, I received a lot of mixed messages about the plan to get by baby home. I recommend putting things in writing to parents and putting it with their baby so other nurses can review and not contradict previous decisions. Some affected my ability to bring my baby home when I thought, and the constant changes caused 7ndue stress.

Recommend
Rating not given.
Parent Dignity
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
 
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Resources

Short link to review St Peter's Hospital: http://iwgc.net/eb43v