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3rd June 2021


Based on the 6 C’s proposed by Juliet Beal, the emphasis at St Peters , on competence without good communication and compassion is to treat people without respect. This makes knowledge a weapon rather than an encouragement and care desire to connect in a contemporary care way. Knowledge without compassion and love is a destructive force which does not empower patients to feel valued and helped.

Suggested improvements
Paid attention to the implementation of these 6C’s.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Care Plan
Safe Way