St Mark's Hospital

St Mark's Hospital 2024-04-20 Person 5 5 0

I was treated, for 39 days at St Mark's, Acton, and Northwick Park,for the replacement of my Pouch with a stoma. I believe my condition required considerable effort by all staff to save my life and install a Stoma, remove a fistula etc. The various wards that I experienced were comfortable, well supervised, and clean. All Staff were polite, professional and friendly.Physio recovery was caring and Food was good. A decent menu was supplemented when asked. I was visited daily by relevant staff. Overall my experience of St Mark's was faultless .

St Mark's Hospital 2024-04-03 Person 5 5 0

Due to transporrt issues, I was late arriving for my operation but the team were great and got me in and checked in ready for surgey. wonderful team and caring!

St Mark's Hospital 2024-01-18 Person 5 5 0

It’s so good to have this local community hospital back in operation

St Mark's Hospital 2023-12-01 Person 5 5 0

St Marks is an excellent unit to receive care. It only took longer to get referred from the GP but after that the care was exceptional.

St Mark's Hospital 2023-11-25 Person 5 5 0

Very well organised and professional,yet made you feel at ease with the procedure.

St Mark's Hospital 2023-11-21 Person 3 5 0

Firstly I would like to thank hasmita the secretary that has been brilliant and tried her best for me always replying promptly to all my emails . I've been seen at the hospital on several occasions for tests and biofeedback with phoebe she is very thorough but I'm unhappy with the out come of my treatment as there was no surgery available for me and I'm suffering with bowel issues that is Impacting my quality of life and feel that the diagnosis does not make sense to my condition she offered me probiotics and suppositories and a irrigation kit that just caused me pain and said I'm not doing the muscle exercises properly but I have done them and it doesn't help I've left there so upset and feel deflated to be honest she has tried her best and said I should seek a second opinion . On one occasion I saw a registrar whom on my entrance in to the room said she didn't know why I was there as the only option was a stoma bag I had a complete melt down I'm 59 years old and there are other options but none were offered to me I don't understand why ? The clinic that day was unsettling for people waiting with people distressed. Also the reception staff at the biofeedback desk are not very helpful they don't understand what your saying and can't speak proper English its nothing personal but to do that job you need to be able to communicate properly I rang up to ask for my appointment to be changed to a telephone app due to my husbands poor health and I don't live local and don't drive the next day I got a call saying someone will call me and then on the day of my appointment I had a message saying I had to attend so I did as I was waiting to be seen phoebe rang me and didn't know I was there its not good enough and adds to the stress someone needs to sort this out . I'm grateful to the people whom did the tests which were done with great respect but my overall experience has left me totally disappointed and feel like I am no nearer to solving my bowel problems

St Mark's Hospital 2023-10-23 Person 5 5 0

St Marks Hospital is the best hospital for bowel disorders in the country . I have always been treated with respect, care and compassion by all staff.I have had numerous operations and procedures in this hospital resulting in improved quality of life. The only constructive criticism I have is that it is sometimes difficult to speak to somebody by telephone .

St Mark's Hospital 2023-05-17 Person 5 5 0

The care given to me couldn't have been better. All staff who dealt with me were friendly and professional. Food wasn't provided or necessary so I haven't rated this.

Nothing.

St Mark's Hospital 2023-05-07 Person 5 5 0

Magee and her team were excellent! I was made very comfortable, kepr fully informed, amd most importantly made to feel I was in safe hands.

St Mark's Hospital 2023-05-03 Person 5 5 0

St Marks always takes great care of their patients and provides enough time during appointments for everything to be covered and not feel rushed. During my time as a patient there I have received an excellent standard of care.