Average ratings
Reviews
I went as a day patient to Wrexham Spire for flexi sig. I was dreading it but there was no need to have. Staff and medical team wonderful! Really I would not worry if I had to go back. Thank you. consultant Mr Titu.
The hospital was easy to find and very clean and tidy. The care from every member of the team was outstanding and professional and I would recommend Spire Yale Wrexham to anyone.
The only hic-cup I had was: I had clear instructions to follow the Green Zone which was clearly signed but as my surgery was on a Saturday the Green Zone reception is not manned at the weekend so my partner had to go round to the main reception then someone came around to let me in. Not a complaint just an observation.
Very caring and professional nursing care.
All the staff I met during my stay were respectful and kind.
The administration side of things was a bit wobbly but did not negatively impact my experience.
All the staff at Spire Yale Hospital Wrexham were exemplary, so friendly, helpful, reassuring, engaged with me at all times.
The whole experience from start to finish was very professional but also delivered with care.
Yale hospital has been excellent the level of care you receive is second to none, all the staff are excellent and even when my son could not have his operation at the hospital we were quickly moved to NHS and given all the options.
Excellent caring, attentive treatment. Bonus is the food is delicious.
I visited Wrexham Yale Spire Hospital yesterday. The consultant, although I had to wait to see him, was very pleasant and helpful but reception there is offhand and discourteous. I arrived early for my appointment (my problem I know) and simply longed for a cup of coffee. After I had a brief word with reception, I asked if the coffee machine was working. No came the crisp rely - the word sorry apparently not thought applicable. I self served myself with a glass of tap water (no fancy stuff here) but could not help noticing that coffee, neatly arranged on faux-silver trays was readily available for staff. One can only assume that patients are another matter and do not merit much kindness. Only a moot point: but it does create a poor impression from the patent's point of view. Interestingly, I later obtained a coffee and a sandwich at the adjacent NHS Maelor Hospital where I was met with kindness and help.
The care was excellent but the rooms are very small and the building feels a bit like a trevellodge hotel, so a bit basic for expensive private treatment.
However would use again if needed.