Spire Yale Hospital
Written by a patient
23rd October 2020
Very disorganised I paid privately. My initial op was cancelled due to covid. I got a new date confirmed by phone only to be told a day later I could not go on that date. Letter arrived with original date of admission given over the phone. I queried this and was told to
Ignore it and a new letter would arrive with new date. It never arrived. Pre op call received and arranged. Only to be told they now had no beds. Isolation was changed from 14 days to 3 days No one in their Admin Department seemed to know what was happening. Still waiting for a new date!