Reviews
Reviews
Yale hospital has been excellent the level of care you receive is second to none, all the staff are excellent and even when my son could not have his operation at the hospital we were quickly moved to NHS and given all the options.
Excellent caring, attentive treatment. Bonus is the food is delicious.
I visited Wrexham Yale Spire Hospital yesterday. The consultant, although I had to wait to see him, was very pleasant and helpful but reception there is offhand and discourteous. I arrived early for my appointment (my problem I know) and simply longed for a cup of coffee. After I had a brief word with reception, I asked if the coffee machine was working. No came the crisp rely - the word sorry apparently not thought applicable. I self served myself with a glass of tap water (no fancy stuff here) but could not help noticing that coffee, neatly arranged on faux-silver trays was readily available for staff. One can only assume that patients are another matter and do not merit much kindness. Only a moot point: but it does create a poor impression from the patent's point of view. Interestingly, I later obtained a coffee and a sandwich at the adjacent NHS Maelor Hospital where I was met with kindness and help.
The care was excellent but the rooms are very small and the building feels a bit like a trevellodge hotel, so a bit basic for expensive private treatment.
However would use again if needed.
My treatment was carried out during the covid pandemic. The hospital maintained the required protocols required to conform with the pandemic. This resulted in a modified version of what might be expected from private treatment but this could not be helped. Are staff coped well.
The kindness, care and attention that I received from all the staff at Spire Yale, Wrexham was second to none.
I believe that their wraparound support enabled me to recover very quickly from my two hip replacement operations. I have now returned to living a very full and active life.
Many thanks to you all!
I have now had surgery 4 times in this hospital and each time have been very happy with the care and treatment received.
I would have no hesitation recommending this Hospital and the Staff working there in all departments.
The standard of care at the Spire was excellent, I would like to thank all the nursing staff for their help post op and everyone else involved with my recovery.
Was well looked after by all of the staff.